Staff AI Software Engineer and Technical Educator at Udacity

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Artificial Intelligence, TechnologyIndustries

Requirements

5+ years backend engineering experience (distributed services, APIs, data), including experience with LLM-powered applications
Proficiency in Python or Go; strong API design and service ownership
Knowledge of LLMs: prompting, tool/function calling, RAG, embeddings, evaluation fundamentals, and model limitations/safety
Data skills: SQL (e.g., Postgres), caching (e.g., Redis), queues/streams (e.g., Kafka), and schema design
Cloud experience: containers (Docker), orchestration (Kubernetes), and a major cloud (AWS)
Clear written and spoken English; willingness to present on camera and learn teaching best practices
Solid testing practices, code reviews, monitoring/logging/tracing, and performance tuning
Preferred Qualifications
Experience with agent frameworks (e.g., OpenAI Agents SDK) or custom orchestration
Evals frameworks, rubric design, offline/online metrics, A/B testing
Search/Retrieval: vector databases (pgvector/Pinecone), RAG patterns at scale
Prior teaching, course creation, or on-camera experience

Responsibilities

Engineering
Design multi-agent architectures and orchestration patterns for content creation, review, and publishing
Build production agents and tools, and their CLIs/APIs, in Python and Go to power content creation and interactive learning
Orchestrate stateful agents, event-driven pipelines, and tool/function calling
Evaluate with automated evals, rubrics, safety guardrails, and human-in-the-loop review with clear quality metrics
Collaborate with learning designers to ship learner-first experiences
Teaching & Content Creation
Present on camera as the face and voice of courses, teaching complex technical concepts with clarity and enthusiasm
Create learning experiences: develop scripts, demos, and hands-on projects that engage learners emotionally and intellectually
Guide learners: walk through live coding sessions, troubleshoot common pitfalls, and celebrate "aha!" moments
Maintain content: keep courses cutting-edge as technology evolves, ensuring current, relevant knowledge
Bring personality: connect with learners through unique teaching style, being authentically yourself

Skills

Python

Multi-agent architectures

Orchestration patterns

CLIs

APIs

Stateful agents

Event-driven pipelines

Tool calling

Automated evals

Safety guardrails

Machine Learning

Udacity

Online platform for tech skills education

About Udacity

Udacity is an online education platform that teaches tech skills such as programming, data science, and artificial intelligence through courses developed with industry leaders. The platform emphasizes hands-on learning with real-world projects and offers 24/7 mentor support to assist students. Unlike many competitors, Udacity operates on a subscription model and provides comprehensive "Nanodegree" programs, as well as corporate training solutions. The goal is to deliver practical education that helps individuals advance their careers and enables companies to upskill their employees.

Mountain View, CaliforniaHeadquarters

2011Year Founded

$155.6MTotal Funding

DEBTCompany Stage

EducationIndustries

1,001-5,000Employees

Benefits

Health Care - No-premium health, dental, and vision benefits, 401K, FSA

Lifestyle - Monthly wellness stipend (gym memberships, work-out gear, etc.)

Learning - Reimbursements for conferences, classes, and seminars

Flexibility - Flexible work hours, unlimited vacation, and paid parental leave

Meals - Healthy catered lunches, dinners, snacks, and drinks on site

Fun - Board games, team outings, company parties, and more

Risks

Increased competition from free resources like Coursera could impact Udacity's market share.

Rapid tech changes may render Udacity's course content outdated quickly.

Accenture's acquisition may lead to strategic shifts alienating existing customers.

Differentiation

Udacity offers hands-on learning with real-world projects and datasets.

The platform provides 24/7 mentor support for coding questions.

Udacity's courses are designed in collaboration with industry leaders.

Upsides

Accenture's acquisition enhances Udacity's reach and resources for tech training.

Udacity's partnerships offer scholarships, expanding access to underserved students.

The rise of micro-credentials boosts Udacity's market relevance and appeal.

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