Sr Teller at Northern Trust

Boca Raton, Florida, United States

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Knowledge of teller operations usually acquired through high school level business courses and prior teller experience to process complex transactions
Math skills to balance the cash drawer
Personal computer skills and 10 key adding machine skills to enter and record transactions
2-3 years of teller experience

Accepts, approves, and processes transactions for clients within specified limits
Assists other tellers with the processing of complex transactions and resolving out-of-balance or problem transactions
Approves transactions referred by the tellers within specified limits
Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan or tax payments, and issues money orders, cashier checks, and travelers cheques
Balances, inputs, and settles daily sales of travelers’ cheques. Inputs daily transmission of savings bond purchases into the fedline. Prepares large currency transaction reports
Balances the cash transactions for the unit including the cash drawer
Conducts teller audits and performs research to resolve problem situations
Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures
Assists clients with non-standard inquiries regarding the status of their accounts
Communicates regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions
Monitors, research, and balances contra accounts. Investigates and collects charge backs on accounts
Responds to client needs and cross sells the bank’s products and services