Sr Specialist Cybersecurity - SailPoint IIQ operations at AT&T

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

12+ years of work experience with a bachelor’s degree
10+ years of experience in global organizations at IAM Operations
8+ years of experience with managing SailPoint IIQ operations activities to establish a scalable and sustainable IAM product to align with business objectives and risk reduction initiatives
Proficiency in programming and scripting languages: Python, Java, HTML, PostgreSQL
Experience with cloud solutions (Azure/AWS) and cloud networking
Skills in customer service, negotiation, and conflict management
Knowledge of security principles, technologies, and best practices, including encryption, authentication, and access control
Experience with SailPoint IIQ 8.4, Active Directory, LDAP, IQServices, LCM
Willingness to work in shifts including weekend coverage for business operations
Preferred: Industry certifications such as CompTIA Security+, CISSP, or CIAM
Preferred: Prior involvement in IAM projects such as migrations, upgrades, or integrations
Preferred: ITIL foundation certification

Responsibilities

Proactively monitor, analyze, and resolve issues in production; work with development teams, clients, and other operations support teams to maintain maximum stability, performance, and security for current environments
Handle application operations, client support investigations, and Tier 2 task execution and investigations as needed for specific issues
Script for enhanced performance of 'tasks' for SailPoint backend that cannot be triggered via administrative UI or set up for use through administrative UI
Evaluate log files for transaction investigation, health of application on platform, and tuning platform as part of normal operations duties
Support deployments, ensuring Continuous Integration (CI)/Continuous Delivery (CD) deployment execution, as well as any deployment script tuning/writing
Implement and maintain tool/portal, processes, and best practices to ensure the confidentiality, integrity, and availability of application and infrastructure
Participate in incident response and post-mortem analysis to identify root causes and implement corrective actions
Collaborate with development and other operations teams to identify and prioritize requirements and integrate them into the software development lifecycle
Develop and maintain procedures and guidelines to ensure platform is operating at the highest level of efficiency and security

Skills

SailPoint IIQ

IAM Operations

Cybersecurity

Log Analysis

Scripting

Application Operations

Tier 2 Support

Production Monitoring

Issue Resolution

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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