Sr. Solution Architect - Casino and Hospitality Vertical

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

The Senior Solution Architect - Gaming is an important member of our Pre-Sales team that supports our casino and hospitality vertical by working directly with customers, assisting account managers in sales calls and business development, recommending business and technical solutions, and creating statements of work. This is a customer-facing role with opportunities to shape the way we engage clients, deliver projects, and adopt new technologies. We work collaboratively as a team to deliver exceptional enterprise solutions and believe attention to detail and a consultative experience is integral to our success. The Solutions Architect will be responsible for (but not limited to) creating architectural designs, infrastructure/connectivity analysis and design, leading onsite (or virtual) workshops and discovery & design sessions, writing documentation, and creating project estimates.

Requirements

• Deep experience designing and architecting complex, cross-domain IT solutions across hybrid cloud, data center, storage, networking, data protection, and infrastructure modernization technologies at enterprise clients.
• Proven expertise in designing IT infrastructure solutions customized for casinos and hoteliers.

Responsibilities

• Serve as the technical lead in pre-sales engagements for NRI North America’s Hybrid Infrastructure practice in our Casino and Hospitality Practice.
• Collaborate with account executives to understand client requirements and develop tailored infrastructure solutions for casinos and hotel that support gaming systems (slot management, player tracking), property management, reservations management, guest check in, and guest Wi-Fi.
• Design and present end-to-end solutions across hybrid cloud, data center, storage, networking, and security domains.
• Lead client-facing workshops, discovery sessions, and whiteboarding engagements—onsite or virtual—to capture technical requirements and propose scalable architectures.
• Create detailed Statements of Work (SOWs), technical documentation, bill of materials, and high-level designs.
• Advise clients on Cisco enterprise networking solutions, including routing/switching, SD-WAN, wireless, and network security architectures.
• Act as a trusted advisor to both technical and non-technical stakeholders, ensuring alignment between business goals and technology outcomes.
• Support internal solution engineering and delivery teams during project handoff and implementation planning.
• Stay current on emerging technologies, Cisco certifications, and best practices relevant to enterprise networking and hybrid infrastructure.
• Participate in internal knowledge sharing, mentoring, and the development of reusable solution frameworks and templates.
• Build and maintain strong relationships with Cisco, other technology partners, and key client stakeholders.
• Assist in RFP/RFI responses, proposal development, and architectural reviews as part of the sales lifecycle.

Company Information

• Not specified.