Sr Software Systems Engineer - ServiceNow

Position Overview

• Location Type: Hybrid
• Employment Type: Full time
• Salary: Not specified

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. We position ourselves at the center of the travel industry, shaping the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem. We power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter.

Requirements

• Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5-6 years of experience as a ServiceNow Developer.
• Proven track record of successful project implementations, including experience with the Service Catalog module.
• Experience creating request forms.
• Experience developing integrations with external systems.
• Experience implementing security (including Access Control Lists).
• Experience enhancing the user interface to provide a custom look and feel.
• Ability to implement moderate to complex custom widgets and backend scripting.
• Strong knowledge of the ServiceNow platform architecture, modules, and functionalities.
• Hands-on experience in configuring:
  • Business Rules
  • Client Scripts
  • UI Policies
  • UI Scripts
  • UI Actions
  • UI Pages
  • Script Includes
  • Access Control Lists
  • Complex Workflows
  • Solution migration to a higher environment.

Responsibilities

• Lead design, development, and configuration of ServiceNow ITSM and ITOM products.
• Complete hands-on development within the ServiceNow platform.
• Perform code review of peer development changes.
• Lead upgrade/patch skip remediation.
• Work with the Business / Product Team and the development team to provide an estimated level of effort.
• Take ownership of high-level/complex business requirements and work them to completion.
• Understand business user stories/requirements to provide the technical design and solution for product enhancements / new features.
• Deliver product enhancements, new features, and defect fixes on time and error-free.
• Collaborate with many teams and stakeholders locally and remotely to efficiently deliver high-quality product enhancements, new features, and defect fixes.
• Provide updated documentation of all product work, including:
  • Design documentation
  • Technical operations/support documentation
  • Release notes
• Support existing and build new interfaces, and understand available integrations with 3rd party tools.
• Participate in daily standups to report status, delays, and risks to scrum master/team leads / management.

Application Instructions

• Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
• You will receive separate notification as your application progresses.

Company Information

• Company: Sabre
• Industry: Technology (Travel Industry)
• Note: #LI-Hybrid #LI-SG1