Senior Software Engineer - Internal Operations

Salary: $162.9K - $191.6K Employment Type: FullTime Location Type: Remote (US-based only)

Company Overview

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. Our aim is to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Senior Software Engineer for Rula’s Internal Operations team. This team is responsible for Billing and Support workflows and works closely with internal stakeholders. As a member of this team, you will be responsible for building and maintaining the platform and features across these domains.

• Billing: Automating and streamlining billing processes for patients, providers, and insurance.
• Support: Building features in the internal Ops Tool to allow support agents to assist our clients.

Our team is focused on doing things well and building reliable, scalable solutions. We emphasize communication and collaborative problem-solving.

Required Qualifications

• 4+ years of Backend experience building modern database-backed (SQL/NoSQL) web applications.
• Collaborative working style and a bias towards helping others in the team grow.
• Experience working on cross-functional teams.
• Experience driving all phases of the development lifecycle: planning, technical specing, execution, and measuring success.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 4+ years of experience with our stack: Typescript, React, Node, Ruby, Python, Kafka.
• Fullstack experience building modern database-backed web applications.
• Previous experience in products with high reliability/accuracy requirements (finance, mission-critical systems, etc.).
• Strong sense of ownership and track record of delivering projects.
• High personal awareness and growth mindset.

What We Offer

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% Remote Work Environment: Working hours designed to support a healthy work-life balance.
• Attractive Pay and Benefits: Full transparency of pay ranges.
• Comprehensive Health Benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) Plan Access: Start saving for your future.
• Generous Time-Off Policies: Including 2 company-wide shutdown weeks each year for self-care.
• Paid Parental Leave: Available for all parents.
• Employee Assistance Program (EAP): Support for your mental and physical health.
• New Hire Home Office Stipend: Set up your workspace for success.
• Quarterly Department Stipend: Fund team-building activities or in-person gatherings.
• Wellness Events and Lunch & Learns: Explore a variety of engaging topics.
• Community and Employee Resource Groups: Participate in groups that celebrate employee identity and lived experiences.

Our Commitment to Diversity, Equity, and Inclusion

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to fostering a culture of inclusion that supports our employees in feeling safe, seen, heard, and valued.