Cloud Software Engineer - AI Engineering Team

Employment Type: Full-time

Position Overview

CrowdStrike, a global leader in cybersecurity, is seeking a Cloud Software Engineer to join our growing Charlotte AI Engineering Team in Charlotte. This role involves building globally distributed, fault-tolerant, and highly scalable cloud ecosystems using Golang and Large Language Models (LLMs). While prior experience with Golang and LLMs is beneficial, it is not a strict requirement. CrowdStrike is a computer security company, but prior security industry experience is not necessary for this role; training will be provided. We are looking for individuals with a strong interest in CrowdStrike's mission and a willingness to engage with the needs of our product teams and customers.

About the Product: Charlotte AI

CrowdStrike has been a pioneer in AI-powered protection for over a decade, integrating it deeply across our platform. Leveraging recent advances in Large Language Models, we introduced Charlotte AI, a new generative AI security analyst. Charlotte AI utilizes CrowdStrike's high-fidelity security data and is seamlessly integrated with our threat hunters, managed detection and response operators, and incident response experts. This innovative offering empowers users of all skill levels to leverage the Falcon Platform data, reducing security operations complexity and cost.

Learn more about Charlotte AI: https://www.crowdstrike.com/products/charlotte-ai/

Responsibilities

• Advance backend microservices, identifying and addressing critical concerns to implement effective solutions.
• Utilize established CrowdStrike tools and services to build cloud solutions for detecting and countering targeted cyber assaults.
• Innovate with Large Language Models to develop and refine Charlotte AI's capabilities.
• Construct and maintain data pipelines, engage in data upkeep, and contribute to the training and implementation of custom LLMs.
• Collaborate across various teams to brainstorm, define, and devise solutions.
• Commit to ongoing learning and self-improvement.
• Stay attuned to our customers' challenges, always seeking ways to enhance support.
• Emphasize top-tier coding quality by adhering to best practices, rigorous testing, and thorough logging and metrics.
• Work within a collaborative and agile team environment.
• Contribute to mentoring fellow engineers across a spectrum of technologies and absorb knowledge from them.
• Constantly explore ways to refine product architecture, knowledge models, user experience, performance, and reliability.
• Own your work end-to-end: develop, test, deploy, and monitor your changes with autonomy.
• Thrive in an environment that highly values trust.

Requirements

• Degree in Computer Science (or professional experience in data structures/algorithms/distributed systems).
• Prior work experience with big data and microservices.

About CrowdStrike

CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches. We have redefined modern security with the world’s most advanced AI-native platform, processing almost 3 trillion events per day with rapidly growing traffic. Our customers span all industries and rely on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We are a mission-driven company that cultivates a culture of flexibility and autonomy, empowering every CrowdStriker to own their careers. We seek talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. The future of cybersecurity starts with you.