Highspot

Sr. Product/UX Researcher

Hyderabad, Telangana, India

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Consumer Software, Data & Analytics, Enterprise SoftwareIndustries

Requirements

Candidates should have at least 5 years of experience conducting research in user experience, product design, or product marketing. An expert understanding of multiple qualitative and quantitative research methodologies is required, along with a strong ability to lead complex projects that yield positive business outcomes. Excellent communication, presentation, and collaboration skills are essential, and experience with data analytics or behavioral data tools such as Tableau, Looker, or Amplitude is highly desired.

Responsibilities

The Senior Product Researcher will foster a user-centric and data-centric culture to ensure product development is based on a deep understanding of user needs, preferences, and behaviors. They will scope and drive end-to-end research projects, including research road mapping, study planning, execution, analysis, and socializing insights to influence decisions. Additionally, they will leverage analytics dashboards to understand user behavior and drive business value while proactively partnering with leadership to influence the product roadmap.

Skills

User Experience Research
Product Research
Qualitative Research
Quantitative Research
Data Analytics
Tableau
Looker
Amplitude
User Needs
User Behavior
Research Roadmapping
Study Planning
Data-Driven
Collaboration
Communication
Presentation Skills

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Key Metrics

Seattle, WashingtonHeadquarters
2012Year Founded
$625.1MTotal Funding
SERIES_FCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits
Group Retirement Savings Plan (RRSP)
Matching employer contributions (DPSP) with immediate vesting
3 Weeks of Paid Vacation
Generous Holiday Schedule
Quarterly Recharge Fridays
Flexible work schedules
Professional development opportunities
Discounted ClassPass membership
Access to coaches & therapists
2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.
Recent layoffs may impact Highspot's operational efficiency and innovation.
Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.
The platform integrates content management, training, and engagement intelligence for sales teams.
Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.
The partnership with Krisp enhances voice productivity in remote sales environments.
Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

Land your dream remote job 3x faster with AI