Senior Experience Researcher
Thumbtack- Full Time
- Senior (5 to 8 years)
Candidates should have at least 5 years of experience conducting research in user experience, product design, or product marketing. An expert understanding of multiple qualitative and quantitative research methodologies is required, along with a strong ability to lead complex projects that yield positive business outcomes. Excellent communication, presentation, and collaboration skills are essential, and experience with data analytics or behavioral data tools such as Tableau, Looker, or Amplitude is highly desired.
The Senior Product Researcher will foster a user-centric and data-centric culture to ensure product development is based on a deep understanding of user needs, preferences, and behaviors. They will scope and drive end-to-end research projects, including research road mapping, study planning, execution, analysis, and socializing insights to influence decisions. Additionally, they will leverage analytics dashboards to understand user behavior and drive business value while proactively partnering with leadership to influence the product roadmap.
AI-powered sales enablement platform
Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.