Sr Product Manager – eBay Seller Capital at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, FintechIndustries

Requirements

4-6 years of demonstrable product management experience, preferably within financial services, fintech, insurance or lending industries
Consistent track record of developing, launching, and scaling new products and CX experiences by leading cross-functional teams
Customer-first mindset, with passion for building financial products that empower small businesses
Experience in collaborating with third party partners, small business financing, and e-commerce (preferred)
Flexibility to have overlapping working hours with the Pacific Time Zone

Responsibilities

Own and drive the product and CX strategy, develop requirements and drive roadmap execution for Seller Capital financing partner products
Discover and address customer pain points across the customer journey via qualitative and quantitative data-driven approaches to validate and understand the customer problem
Constantly challenge the status quo, leveraging industry trends, market dynamics, and voice of the customer to improve product portfolio (incl. expansion to new financial products such as insurance) and CX journey
Collaborate with the eBay Product Marketing and Communications teams to craft and execute tailored marketing and communication strategies that align with the broader vision of the eBay Seller Capital portfolio
Exhibit strong bias for action and hold a high bar for quality, continuously optimizing execution and processes
Collaborate with risk, legal, and finance teams to ensure regulatory compliance, anticipate risks, set mitigation strategies, and proactively unblock the roadmap
Drive initiatives end-to-end, from customer discovery to launch, working cross-functionally with engineering, analytics, design, marketing, research, communications, risk, legal, finance, and other partner teams

Skills

Product Strategy

Customer Discovery

Product Launch

Partnership Management

Ecommerce Platforms

Financing Solutions

SMB Growth

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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