Sr Product Manager, Digital Services AI at eBay

Austin, Texas, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Technology, AIIndustries

Requirements

6+ years of product management experience, with at least 2 years in AI/ML or data-driven products
Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI)
Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success
Technical fluency and foresight to collaborate with engineers
High ownership mindset with a bias for action and focus on creating customer and business impact
Exceptional leadership, communication, and collaboration skills across technical and non-technical teams
Experience building 0→1 products and navigating ambiguity with confidence
Experience in customer support or self-service domains is a plus but not required

Responsibilities

Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms
Use data and experimentation to guide decisions, measure impact, and drive continuous improvement
Turn customer and business needs into clear, actionable product direction and requirements
Bring data, insights, and industry trends to inform and improve the product experience
Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale
Build alignment and strong partnerships across teams to stay focused on shared goals
Keep the customer at the center of every product decision

Skills

Product Management

AI Agents

Composable AI

Product Strategy

Roadmap

Data Analysis

Experimentation

Customer Insights

Data Science

Agile

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

Land your dream remote job 3x faster with AI

Try Jobo Free