Senior Bilingual Client Support Specialist
Autotrader.caFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
Bilingual skills in English/Spanish are highlighted in the job title, and may be required at the discretion of the organization to meet business needs.
The role involves performing venipuncture, monitoring the pheresis process, donor set-up, monitoring and disconnect, evaluating veins, educating donors, troubleshooting equipment, and maintaining a clean work environment in compliance with SOPs and FDA guidelines.
This is a full-time position, and you will report to the Assistant Center Manager.
This information is not specified in the job description.
Strong candidates will have phlebotomy experience, the ability to perform venipuncture and monitor pheresis processes per SOPs and FDA guidelines, troubleshoot equipment, handle donor reactions professionally, and possess bilingual English/Spanish skills.
Develops biotherapies and influenza vaccines
CSL develops and delivers biotherapies and influenza vaccines, focusing on rare and serious diseases. Their products include plasma-derived and recombinant therapies, which are created through extensive research and development. CSL serves a wide range of clients, including healthcare providers and governments, across the Americas, Asia Pacific, and Europe. What sets CSL apart from competitors is its comprehensive portfolio and commitment to addressing rare diseases, alongside a strong emphasis on diversity and inclusion within its workforce. The company's goal is to save lives and protect health through its innovative therapies and vaccines.