Sr. Manager, Product Development

Delhi, Delhi, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Cloud Computing, Software Development, Customer Relationship Management (CRM)Industries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Software Engineering, or a related field, coupled with a strong understanding of object-oriented programming concepts and design patterns. A minimum of five years of hands-on experience with Salesforce, including deep knowledge of its design and architectural concepts, capabilities, and constraints, is essential. Proven development management experience in a fast-paced, agile environment is required, along with strong proficiency in Apex and LWC development. Experience with Salesforce packaging and partner tools, integration between Salesforce and other systems, strong analytical skills, and excellent communication abilities for collaborative work are also necessary.

Responsibilities

The Sr. Manager, Product Development will lead an agile team in architecting, designing, developing, and packaging unique products that extend Salesforce. This role involves leveraging Salesforce and AWS AI technologies to solve market needs and deliver business results, working with existing products like Service Cloud, Service Cloud Voice, Agentforce, Messaging, and Bots. Responsibilities include collaborating with developers, product managers, sales, marketing, and the Salesforce consulting practice to define and support the product roadmap and portfolio. The position requires contribution to the full software development lifecycle, guiding the team in agile best practices, code reviews, testing, architecture, and technical design, and staying updated on the latest Salesforce features and releases.

Skills

Product Development

Agile Development

Salesforce

AWS

Generative AI

Product Management

Team Leadership

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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