Technology Resilience Principal (Remote)
CrowdstrikeSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, TechnologyIndustries
Requirements
- Bachelor’s degree in Business, Risk Management, or related field; advanced degree preferred
- 8+ years of experience in operational resilience, business continuity, or crisis management within a global organization
- Strong knowledge of regulatory requirements and industry best practices for resilience and continuity, as well as incident response and recovery processes
- Excellent leadership, communication, and stakeholder management skills
- Ability to manage multiple priorities under pressure and drive results in complex environments
- Advanced working knowledge of office software (Word, Outlook, Excel, PowerPoint, SharePoint, and Project) and/or other report building tools with experience in data analytics and metrics reporting
- Preferred: Certification in Business Continuity (CBCP, ISO 22301) or Crisis Management
- Preferred: Experience with resilience frameworks and risk-based planning
- Preferred: Familiarity with financial services or technology industry
Responsibilities
- Implement and maintain global resilience frameworks within the region, ensuring alignment with Visa standards and regulatory requirements
- Develop, update, and validate business continuity strategies, including impact tolerance assessments and recovery protocols for critical processes
- Lead coordinated response efforts during incidents that threaten life, property, operations, or brand; activate crisis response teams and ensure timely communication with stakeholders
- Conduct regional risk-based simulations and crisis drills to validate readiness and refine response plans
- Monitor and report KPIs, KRIs, and regulatory compliance metrics related to resilience and continuity programs
- Deliver resilience and crisis management training to regional teams, fostering a culture of preparedness and adaptability
- Collaborate with internal teams and external partners to ensure integrated resilience strategies across business units
- Provide regional operational support to help ensure stable operations and contribute to business objectives
Skills
Operational Resilience
Business Continuity Planning
Crisis Management
Risk Assessment
Regulatory Compliance
Stakeholder Collaboration
Incident Response
Recovery Protocols
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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