Sr. Manager, Employee Relations at Alcon

Fort Worth, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Eye Care, Medical DevicesIndustries

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs)
The ability to fluently read, write, understand and communicate in English
7 Years of Relevant Experience
Background in Human Resources with a strong focus on employee relations, ideally within a global manufacturing or industrial setting
Deep understanding of ER practices, investigation protocols, and global labor laws
Ability to coach leaders and associates, using data and insights to drive alignment and action
Demonstrated experience managing multiple cases and projects with competing priorities; ability to align activities with strategic goals
Exceptional written, verbal, and listening skills; able to communicate complex issues clearly and empathetically
Travel required: up to 20%

Responsibilities

Leading and managing multiple complex and sensitive employee relations investigations simultaneously, ensuring objectivity, professionalism, attention to detail, thorough documentation, legal compliance, and timely resolution
Conducting investigation interviews using cognitive interviewing techniques, gathering and analyzing evidence to reach fact-based conclusions
Documenting findings in clear, comprehensive reports that meet legal and company standards
Advising and coaching HR Business Partners, leaders and associates on investigation outcomes, conflict resolution, performance management, and workplace behaviors
Analyzing ER trends and data to identify systemic issues and recommend proactive solutions
Supporting and guiding disciplinary actions and grievance processes in alignment with company policies and local labor laws
Collaborating with Legal, Compliance, and HR COEs to ensure consistent and compliant ER practices
Delivering core HR services and people processes (e.g., performance management, talent reviews) as needed
Contributing to policy development and harmonization across global sites
Supporting change management and organizational effectiveness initiatives, including restructuring, workforce transitions, and culture integration
Utilizing workforce analytics and insights to inform decisions and improve people management practices
Promoting a culture of inclusion, accountability, and respect through proactive engagement and coaching

Skills

Key technologies and capabilities for this role

Employee RelationsInvestigationsCognitive InterviewingConflict ResolutionPerformance ManagementLabor Law ComplianceHR Data AnalysisGrievance ProcessesDisciplinary ActionsTrend AnalysisCoachingLegal Compliance

Questions & Answers

Common questions about this position

What education and experience are required for the Sr. Manager, Employee Relations role?

A Bachelor’s Degree or equivalent years of directly related experience is required (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs), along with 7 years of relevant experience in Human Resources with a strong focus on employee relations.

What key skills are needed for this position?

Candidates need fluency in English, a deep understanding of employee relations (ideally in global manufacturing), and skills in leading investigations, cognitive interviewing, data analysis, coaching, and legal compliance.

What is the company culture like at Alcon?

Alcon fosters an inclusive culture, promotes accountability and respect, and values innovation, progress, and bold action while recognizing employee contributions.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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