Sr HCM consultant - Workday Success Plans at Workday

Pune, Maharashtra, India

Workday Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, HR Technology, Enterprise SoftwareIndustries

Requirements

  • Enjoy learning new things in a fast-paced environment
  • Appetite for variety and challenging business problems
  • Great communicator who can clearly articulate and demonstrate the value of Workday solutions to customers
  • Broad and deep understanding of Workday
  • Passionate about the value technology can bring to an organization
  • Strong research skills to understand customer questions and related Workday concepts
  • Ability to deliver small scope consulting, including configuration guidance, demonstrations, considerations, tips & tricks
  • Troubleshooting skills for product configuration to resolve issues or optimize for business requirements
  • Ability to clearly and effectively communicate responses and value to customers
  • Skills in creating and delivering customer presentations (e.g., Accelerator Webinars)
  • Experience providing one-on-one consulting guidance (e.g., Feature Accelerator)
  • Ability to review customer tenants to identify adoption opportunities (e.g., Feature Adoption Tenant Reviews)

Responsibilities

  • Conducting research to ensure understanding of customer questions and related Workday concepts
  • Delivering small scope consulting in response to customer requests, including configuration guidance, demonstrations, considerations, tips & tricks
  • Troubleshooting product configuration to resolve issues or provide optimal configuration to meet customer business requirements
  • Clearly and effectively communicating responses and value to customers
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
  • Acting as a trusted Workday advisor, assisting with how-to questions, troubleshooting, guiding through configuration, and providing feature demonstrations
  • Sharing experience, identifying key considerations, and highlighting standard methodologies
  • Delivering various services to Workday Success Plans customers to help drive business value post Go-Live

Skills

Workday
HCM
Consulting
Customer Success
HR Systems
Enterprise Cloud
Feature Deployment
Business Value Delivery

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters
2005Year Founded
$209.4MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Flexible Work Hours
Hybrid Work Options
Performance Bonus
Stock Options
Professional Development Budget
Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.
Dependency on third-party platforms like Udemy may complicate service delivery.
Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.
The company offers a subscription model ensuring steady revenue and continuous software updates.
Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.
AI-driven analytics enhance Workday's financial management offerings with predictive insights.
Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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