Upwork

Sr Director, Accounting Shared Services (Accounts Payable, Payroll, and Equity)

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Online Marketplaces, Biotechnology, Finance, Staffing and RecruitingIndustries

Requirements

Candidates must have demonstrated success leading global shared services or finance operations teams in a high-growth, multinational environment. Expertise in ERP systems, accounting operations, and process transformation, including cross-functional project leadership, is required. Proven ability to manage complexity, build scalable systems, and influence senior leadership across functions is essential. Strong communication and stakeholder management skills with a focus on business impact and customer-first thinking are also necessary. Experience in marketplace, SaaS, or fintech environments is a plus.

Responsibilities

The Sr. Director will lead and scale global Shared Services operations, overseeing Accounts Payable, Payroll, and Equity with a focus on quality, compliance, and customer experience. They will build and execute a strategic roadmap for the Shared Services function, identifying additional processes suitable for inclusion in a shared services model. This role involves partnering with cross-functional stakeholders to re-engineer workflows and transform end-to-end processes, spearheading complex initiatives like ERP system implementations and automation efforts. The Director will establish and monitor key performance indicators and internal controls, provide strategic leadership and people development for the finance team, and collaborate with audit partners to ensure compliance with SOX and other governance frameworks. They will also deliver executive-level insights and recommendations based on financial performance and operational efficiency.

Skills

Accounting Shared Services
Accounts Payable
Payroll
Equity Management
Finance Operations
Compliance
Scalability
ERP Implementation
M&A Integration
Process Re-engineering
Workflow Transformation
Automation
KPI Monitoring
Service-Level Agreements (SLAs)

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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