Sr. Commercial Escrow Officer (Hybrid/Remote) at First American

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Financial ServicesIndustries

Requirements

Experience leading teams, managing workflows, or training escrow staff
4-6 years of escrow related experience as an Escrow Officer, preferably in Commercial
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
May require escrow officer certification dependent upon state
Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
Thrives in contributing to a team, working together to deliver beyond customer expectations
High School Diploma/Equivalent

Responsibilities

Continually grow and service the business by providing outstanding customer service
Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
Work cross-functionally with Underwriting to monitor and mitigate risk to the company
Ensure that all funds are properly accounted for and disbursed in accordance with the terms of the contract
Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Prepare legal documents for the closure of the sale
Comply with regulatory requirements by adhering, and enforcing adherence, to requirements
Establish new commercial escrow accounts and process escrow documents in accordance with established policies and procedures

Skills

Key technologies and capabilities for this role

Escrow ProcessingCommercial Real EstateEscrow AccountsDocument ProcessingCustomer ServiceBusiness Development

Questions & Answers

Common questions about this position

What is the work arrangement for this Sr. Commercial Escrow Officer position?

The position offers a hybrid schedule for candidates local to Chicago, with remote work available for candidates residing outside the Chicago metropolitan area.

What experience is required for this role?

Candidates need 4-6 years of escrow related experience as an Escrow, plus experience leading teams, managing workflows, or training escrow staff.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at First American?

First American has a people-first culture that fosters an inclusive environment where employees feel welcome, supported, and empowered, earning accolades like the Fortune 100 Best Companies to Work For for ten years.

What makes a strong candidate for this Sr. Commercial Escrow Officer role?

A strong candidate will have 4-6 years of escrow experience, leadership in managing teams or workflows, and the ability to handle complex commercial real estate transactions while providing outstanding customer service.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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