Sr. Business Analyst (Salesforce) 6 Months Contract at PointClickCare

Mississauga, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Salesforce certified
Subject matter expert in Salesforce
Ability to travel to office for in-office events (remote roles) or reside within commutable distance (hybrid roles)

Responsibilities

Develop a strong understanding of the current projects and our Salesforce roadmap
Build and maintain strong relationships with business stakeholders to ensure alignment of project goals with business needs
Lead requirements interviews, workshops, and collaborative sessions to gather business requirements and identify opportunities for process improvements. Utilize technology to optimize business operations
Capture and document detailed business requirements, including user personas and to-be process flows, using Agile and Design Thinking methodologies to ensure flexibility and iterative development
Work closely with the Business Systems Manager (BSM) to understand the applicable technology strategy, including integration needs and data management considerations. Ensure alignment between business and technology
Identify gaps and risks in business processes
Analyze and validate business needs
Lead and conduct QA activities
Design processes to improve system effectiveness and solidify relationships with business contributors
Collaborate closely with business Subject Matter Experts (SMEs), Product Owners, Business Solution Managers (BSMs), Application Analysts, Application Engineers, Project and Program Managers, and other team members to deliver solutions successfully

Skills

Salesforce

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.

Real-time lab result integration with Sensiva Health raises data privacy concerns.

California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.

Harmony platform improves patient transitions between acute and post-acute care facilities.

Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.

Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.

Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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