Senior Software Engineer
EffectualFull Time
Senior (5 to 8 years)
Candidates must have a strong development background and be proficient in either Python or Javascript. Experience is required with hands-on programming (e.g., python, java, c#, .NET, Node.js), building integrations across multiple systems using REST APIs, knowledge of JSON format and related services, strong troubleshooting and debugging skills, experience with Cloudformation and Lambda Integrations, and experience implementing CI/CD or Infrastructure as Code. Advanced knowledge of AWS services and cloud architecture, familiarity with Salesforce Service Cloud, and contact center product knowledge of other platforms are considered nice to have.
The Sr. AWS Developer will execute and implement complex solution designs using AWS-optimized architectures at enterprise scale, focusing on delivering solutions for contact centers, specifically leveraging Amazon Connect. Responsibilities include working closely with a Solution Architect to deliver contact center solutions, providing technical advisory support during business process reviews, and offering technical details and solutions for functional User Stories. The role involves configuring Salesforce Service Cloud Voice and Amazon Connect solutions, performing hands-on development of Solution Designs using best practices, leading development teams by distributing tasks and performing code reviews, delivering technical end-user training and documentation, and exercising independent judgment to take the lead technical role on enterprise-level projects with minimal direction.
AI-powered CRM solutions for businesses
NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.