Payments Settlement Operations Manager
VersapaySalary not specified
Full Time
Senior (5 to 8 years)
Sr. Associate, Process Manager- Pulse Network at Capital One
Houston, Texas, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Financial Services, BankingIndustries
Requirements
- High School Diploma, GED or equivalent certification
- At least 1 year of experience in Microsoft Office or G Suite
- At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
- Preferred: Bachelor’s Degree or military experience
- Preferred: Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
Responsibilities
- Monitor and validate all settlement transactions, including Fedwire and ACH drawdowns
- Reconcile Funds Drawdown and Fedwire reports against bank statements
- Identify and escalate discrepancies or delays to Client Services, Treasury, Compliance, and Implementations teams
- Track and report late drawdowns; assess applicable fees
- Execute manual wires and ACH transactions in accordance with established guidelines
- Ensure accuracy of amounts and proper reconciliation
- Maintain settlement monitoring logs and late drawdown trackers
- Prepare and distribute compliance reports, ensuring sensitive data is truncated before external sharing
- Recommend enhancements to settlement monitoring controls and automation opportunities
- Contribute to documentation updates and adherence to internal procedures
Skills
Microsoft Office
G Suite
Business Process Management
Project Management
Relationship Management
Risk Management
Fedwire
ACH
Settlement Processing
Reconciliation
Exception Management
Compliance Reporting
Process Improvement
Lean
Agile
Six Sigma
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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