Specialist, Enterprise Business Services at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • 1 – 3 years of experience in MS Office Suite
  • 1 – 3 years of experience in Customer Service
  • Strong attention to detail and accuracy
  • Strong organizational skills
  • Strong communication skills (both verbal and written)
  • Integrity and ethical conduct
  • Adaptable and willing to learn
  • Ability to collaborate within a team setting
  • SAP payroll knowledge (preferred)

Responsibilities

  • Analyzing data and trends to make recommendations that align with business goals
  • Following and ensuring compliance with local, state, federal laws, regulations, and company policies
  • Reviewing reports and processes to ensure compliance
  • Managing communication with internal and external customers
  • Working with senior leadership and third-party administrators to fix issues
  • Identifying and recommending process improvement suggestions
  • Supporting change management by adapting to change and learning from feedback
  • Supporting issue resolution by completing research across multiple systems, calculating and inputting transactions to resolve discrepancies, and conducting root cause analysis
  • Resolving customer concerns/issues and answering questions through verbal and written communications
  • Completing work assignments and priorities by using resources and collaborating with managers, co-workers, customers, and business partners
  • Communicating progress and information to management as needed
  • Assisting management with training other team members and supporting special projects involving advanced research, data review, and clear communication
  • Ensuring accuracy, time-management, multitasking, and organizational skills to follow guidelines, process exception reports, and maintain compliance and confidentiality

Skills

Data Analysis
Trend Analysis
Compliance
Root Cause Analysis
Process Improvement
Change Management
Communication
Issue Resolution
Research
Time Management

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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