Specialist 3, Business Operations at Comcast

Nashville, Tennessee, United States

Comcast Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Media, Technology, TelecommunicationsIndustries

Requirements

  • In-depth experience, knowledge, and skills in own discipline (business operations, facility and fleet management)
  • Ability to determine own work priorities and act as a resource for colleagues with less experience
  • Frequent travel to assigned company locations and client sites within assigned geography
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Understanding of Operating Principles, customer experience ownership, enthusiasm for technology/products/services, teamwork, and participation in Net Promoter System

Responsibilities

  • Manage daily facility and fleet operations across assigned locations
  • Serve as primary point of contact for all building and fleet-related issues and respond promptly to emergencies (e.g., breakdowns, equipment failures, building system outages)
  • Source, evaluate, and manage vendors and contractors for facility and vehicle maintenance services; review new account setups and vendor onboarding
  • Negotiate service agreements and monitor maintenance and repair budgets for cost-effectiveness
  • Coordinate with vendors and service providers for timely, cost-effective repairs; monitor/evaluate repair work for quality and compliance
  • Ensure vehicles and buildings are in safe working condition; oversee repairs to minimize downtime, including compliance with federal, state, and local regulations (inspections, licensing)
  • Maintain building safety standards and adherence to OSHA and company safety protocols
  • Coordinate quarterly inspections and routine maintenance of key building components (e.g., HVAC, electrical, plumbing, roofing)
  • Prepare and present reporting on operational statuses, issues, and improvement recommendations to management; identify opportunities to reduce expenses and improve efficiency
  • Coordinate projects and assignments with team and other departments; maintain policy and procedure documentation
  • Maintain accurate, up-to-date inventory of vehicles (registration, assignment status) and track facility-related assets and building systems
  • Train internal and external customers on policies, procedures, and workflows
  • Analyze accounts receivable, billing, and process inquiries while providing superior customer experience
  • Determine and implement process improvements for operational efficiencies
  • Other duties and responsibilities as assigned

Skills

facility management
fleet operations
vendor management
budget monitoring
process improvement
accounts receivable
billing analysis
customer service
negotiation
emergency response
training
vendor onboarding

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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