Responsibilities

Solutions Engineers at Cobalt Robotics will triage and resolve bugs affecting the robot fleet in real time, maintaining high service uptime for customers. They will also work to improve overall fleet performance, configure and deploy robots remotely, set up new integrations with various systems, respond to customer concerns, and resolve issues to meet customer needs. Additionally, they will participate in an on-call rotation, prepare robots for demos, develop new robotics features, and fix software bugs as required, while collaborating closely with the engineering team to solve fleet management and customer issues.