Solutions Engineer at Weave

Lehi, Utah, United States

Weave Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Fundamental understanding of networking, database (SQL), and software development (preferred)
  • Ability to learn and gain deep knowledge of products
  • Strong analytical and problem-solving skills for troubleshooting technical issues
  • Excellent verbal and written communication skills for explaining complex technical concepts to technical and non-technical audiences
  • Ability to build rapport and trust with clients and internal teams
  • Business acumen to understand customer challenges and align technical solutions to their goals
  • Strong personal accountability and initiative to drive complex projects to completion
  • Understanding of LLM/AI technologies and how they function
  • Preferred education or certifications: Computer Science, Information Technology, Engineering, CompTIA Network+ or similar

Responsibilities

  • Implementation of AI products, including working with Postman, running Python scripts, and updating LLMs to suit customer needs
  • Assist in the automation and improvements to the implementation process
  • Resolve complex issues that arise with AI and other various features

Skills

Python
Postman
LLM
AI
SQL
Networking
Troubleshooting
Software Development

Weave

Patient communication solutions for healthcare providers

About Weave

Weave provides patient communication solutions tailored for dental and optometry practices. Its platform includes tools for scheduling appointments, sending reminders, managing patient reviews, and enabling two-way texting and calling. This helps healthcare providers interact with patients more effectively and manage their daily tasks. Weave also offers features like virtual waiting rooms and remote communication options, which are especially useful during the COVID-19 pandemic. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its services, which vary based on practice size and needed features. By focusing on improving operational efficiency and patient satisfaction, Weave distinguishes itself from competitors in the healthcare technology market.

Lehi, UtahHeadquarters
2008Year Founded
$143MTotal Funding
IPOCompany Stage
Enterprise Software, HealthcareIndustries
501-1,000Employees

Risks

Increased competition from fast-growing companies like Pure Healthcare.
Slow adoption of digital payment solutions in healthcare may hinder Weave's features.
Economic downturns could affect subscription-based revenue models for healthcare practices.

Differentiation

Weave integrates AI tools for enhanced communication and scheduling in healthcare.
Weave offers a comprehensive suite of tools for dental and optometry practices.
Weave's platform supports virtual waiting rooms and remote communication options.

Upsides

Weave's new platform interface integrates AI for improved user experience.
Payment Reminders feature helps healthcare practices collect outstanding balances efficiently.
Weave's partner marketplace enhances operational efficiency for healthcare practices.

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