Solutions Architect

Position Overview

• Location Type: Remote
• Job Type: Full Time
• Salary: Not Specified

Smile Digital Health is a company dedicated to #BetterGlobalHealth, providing innovative health data platform and data management solutions used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! The Smile platform enables people and organizations to better manage healthcare data, generating and liberating structured healthcare data to ensure effective delivery across care teams and health systems. Apply today and find plenty of reasons to SMILE!

This position is highly skilled and experienced in demonstrating, designing, and delivering solutions across the full breadth of the technical and business capabilities of Smile’s solutions to stakeholders including customers, partners, internal team members, investors, and Smile leadership. This position is responsible for providing architecture support services.

Primary Functions

Sales Engineering

• Support Sales effectively, including customer calls, working with sales to shape a deal, and preparing material for ARB and other governance gates.
• Collaborate with the Proposals team to draft written responses for RFPs, RFIs, and other RFX’s, and participate in the SOW creation and review process (using management tools like AskSmile).
• Build and maintain sales demos (including infrastructure and data assets) for customer engagements and tradeshows.

Solution Architecture

• Work closely with Engineering and leaders to provide high-level solution design and formalize new ideas.
• Collaborate with Product and Client architects to discuss optimal product designs.
• Support the Implementation and Product teams, including implementation architecture work (as needed) and/or supporting assigned implementation architects as consultants.
• Fulfill the role of an embedded architect for customer projects, as needed, for billable work.

Enterprise Architecture

• Conduct ARB (Architecture Review Board) sessions.
• Participate in process improvement for governance gates.
• Define criteria for making governance decisions and develop architecture recommendations to inform go/no-go decisions at each ARB gate.
• Develop and maintain artifacts such as principles, best practices, approved design patterns, technical strategies, approved tools / standards for development purposes, and a catalog of common implementation/configuration profiles.

Requirements

• (Details not provided in the description)

Responsibilities

• Providing architecture support services.
• Supporting Sales with customer engagements.
• Building and maintaining sales demos.
• Collaborating on solution design and product requirements.
• Participating in ARB sessions and governance processes.
• Developing and maintaining architectural artifacts.