Site Reliability Engineer - Data Platform
Kraken$110,000 - $176,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- Experience as a software or systems engineer supporting production environments
- Strong knowledge of modern cloud infrastructure (AWS, GCP, or Azure) and container orchestration (especially Kubernetes)
- Proficiency in at least one systems or scripting language (Go, Node.js, Python, or similar)
- Experience with observability tooling (Grafana, Prometheus, OpenTelemetry, etc.)
- A problem-solving mindset with a passion for understanding how things work under the hood
- Excellent communication skills, with an ability to translate technical detail into actionable insight for both engineering and support teams
Responsibilities
- Triage, investigate, and resolve complex issues across Vercel’s infrastructure, CI/CD pipelines, and global edge network
- Collaborate with Product, SRE, and Core Infra teams to identify root causes and ship fixes that improve platform stability and developer experience
- Build tooling and automation to enhance incident response, observability, and internal debugging workflows
- Author internal documentation, runbooks, and postmortems to ensure transparency and continuous learning
- Represent the voice of the platform in cross-functional initiatives to improve reliability, latency, and security
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work arrangement for this role?
This role is hybrid and includes in-office anchor days on Monday, Tuesday, and Friday at the SF office. For location-specific details, connect with the recruiting team.
What are the key skills required for this position?
Required skills include experience as a software or systems engineer supporting production environments, strong knowledge of modern cloud infrastructure (AWS, GCP, or Azure) and container orchestration (especially Kubernetes), proficiency in at least one systems or scripting language (Go, Node.js, Python, or similar), and experience with observability tooling (Grafana, Prometheus, OpenTelemetry, etc.). A problem-solving mindset and excellent communication skills are also essential.
What benefits does Vercel offer?
Benefits include a competitive compensation package with equity, inclusive healthcare package, mentorship and event opportunities for learning and growth, flexible time off, gear for the role, and a WFH budget.
What is the compensation for this role?
Vercel offers a competitive compensation package, including equity.
What makes a strong candidate for this role?
Strong candidates have experience supporting production environments, expertise in cloud infrastructure and Kubernetes, proficiency in systems languages like Go or Python, observability tooling experience, and bonus points for familiarity with Vercel/JAMstack platforms, high-availability environments, or open source contributions.
Vercel
Platform for building and deploying web applications
About Vercel
Vercel provides a platform for developers and businesses to build, deploy, and manage modern web applications. Its services include tools that enhance image and video workflows using AI features like smart cropping and object detection. Vercel simplifies the complexities of serverless architecture, allowing for global content delivery without extra infrastructure. The company ensures high security and uptime with features such as automatic HTTPS and DDoS protection. Unlike competitors, Vercel focuses on a managed global rendering layer and offers a subscription-based model tailored to various client needs, from individual developers to large enterprises. The goal of Vercel is to empower developers to create efficient and secure web applications.
San Francisco, CaliforniaHeadquarters
2015Year Founded
$547.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
501-1,000Employees
Benefits
Health Insurance
Stock Options
Company Equity
Professional Development Budget
Unlimited Paid Time Off
Remote Work Options
Home Office Stipend
Risks
Increased competition in the cloud application platform space threatens Vercel's market share.
Rapid AI evolution may outpace Vercel's current offerings, risking competitive edge loss.
Reliance on a subscription model could be risky during economic downturns.
Differentiation
Vercel offers a managed global rendering layer for modern web applications.
The company provides advanced AI-powered tools for image and video optimization.
Vercel's platform supports full lifecycle media management with auto-tagging and access control.
Upsides
Vercel secured $250 million in Series E funding for growth and platform development.
The introduction of V0 enhances Vercel's offerings in AI-driven web development.
Recognition as a Visionary in Gartner's Magic Quadrant boosts Vercel's market position.
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