Thumbtack

Software Engineer, Site Reliability Engineering

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, BiotechnologyIndustries

Requirements

Candidates must have extensive fluency in AWS and Linux, and expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies such as DNS, TLS, HTTP/S, and TCP/IP. They should possess demonstrable knowledge of instrumenting, operating, and observing distributed microservices in a production cloud environment, and the ability to effectively read, write, and debug code in languages like Python, Go, PHP, and Javascript. Strong communication skills and a passion for reducing toil and improving developer experience are also required.

Responsibilities

The Site Reliability Engineer will design, create, and maintain software and systems to enhance the availability, scalability, and efficiency of Thumbtack's services. They will set the architectural direction for infrastructure and platform services, design and implement tools for deployment and management, and troubleshoot critical systems throughout the SDLC. Responsibilities include contributing to the evolution of engineering capabilities, performing capacity planning and demand forecasting, and participating in on-call duties.

Skills

Site Reliability Engineering
Linux systems
Scalability
Reliability
Resiliency
High performance
Availability
Throughput
Minimizing service disruptions
Minimizing downtime
Minimizing latency
Platform services
Infrastructure
Software development

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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