Senior Software Engineer
Pearl HealthSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- 3+ years of Software Development experience in a SaaS environment
- Experience working on technical projects and prioritization with a customer-focused mindset
- A deep understanding of the unique requirements and challenges of B2B applications
- Strong grasp of accessibility standards (WCAG, ARIA)
- Advanced knowledge of Object Oriented Programming, Test Driven Development, Distributed Systems and API design
- Experience with React, TypeScript (or similar) and PostgreSQL
Responsibilities
- Build modern, single-page applications using technologies like React and NodeJs
- Provide technical mentorship, code reviews, and technical project leadership for your team
- Identify and drive the adoption of new technologies, best practices, and design patterns in your team
- Use metrics and your team's collective experience to drive development decisions
- Share your passion for learning about technical topics with your team and peers
- Participate in regular on-call rotations to support our systems
- Collaborate with your team to manage and prioritize work through a rigorous, yet lightweight, agile process
Skills
Replicant
AI-powered customer service solutions provider
About Replicant
Replicant provides AI-powered customer service solutions designed for businesses with high call volumes, such as restaurants and retail companies. Their platform operates in the cloud and integrates with existing systems like IVR, CCaaS, and CRM, allowing businesses to authenticate callers and resolve issues efficiently. Replicant's pay-as-you-go pricing model enables companies to adjust their customer service capacity based on demand, making it ideal for handling seasonal fluctuations. The platform is available 24/7, which helps eliminate wait times and enhances customer satisfaction. Replicant stands out from competitors by offering seamless integration with various systems and a flexible pricing structure, aiming to improve customer service operations and overall satisfaction for its clients.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$113MTotal Funding
SERIES_BCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
51-200Employees
Risks
Emerging competitors like Observe.AI and Talkdesk are advancing rapidly.
Businesses are developing in-house AI solutions, reducing third-party dependency.
Privacy concerns and regulatory scrutiny around AI voice data are increasing.
Differentiation
Replicant offers seamless integration with IVR, CCaaS, and CRM systems.
The platform provides 24/7 availability, eliminating customer wait times.
Replicant's AI understands complex speech patterns, including slang and humor.
Upsides
Voice AI is increasingly used to enhance customer service experiences.
AI-driven solutions are expanding into industries like healthcare and finance.
Demand for 24/7 customer service solutions is rising globally.
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