Software Engineer, Reliability at OpenAI

San Francisco, California, United States

OpenAI Logo
$255,000 – $490,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, TechnologyIndustries

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
  • Proven experience as a reliability engineer or a similar role in a fast-paced, rapidly scaling company
  • Strong proficiency in cloud infrastructure
  • Proficiency in programming/scripting languages
  • Experience with containerization technologies and container orchestration platforms like Kubernetes
  • Knowledge of IaC tools such as Terraform or CloudFormation
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and collaboration skills
  • Experience with observability tools such as DataDog, Prometheus, Grafana, Splunk, and ELK stack
  • Experience with microservices architecture and service mesh technologies
  • Knowledge of security best practices in cloud environments
  • Enjoy seeking out and addressing bottlenecks and areas for performance improvement in systems
  • Utilize Infrastructure as Code (IaC) principles to automate infrastructure provisioning and configuration management
  • Experienced in collaborating with cross-functional teams to ensure reliability and scalability in design and development
  • Track record of accelerating engineering reliability by empowering engineers with excellent tooling and systems
  • Humble attitude, eagerness to help colleagues, and desire to do whatever it takes to make the team succeed
  • Own problems end-to-end and willing to pick up missing knowledge to get the job done

Responsibilities

  • Design and implement solutions to ensure the scalability of infrastructure to meet rapidly increasing demands
  • Collaborate with development teams to make the systems they design and operate more reliable
  • Implement and manage monitoring systems to proactively identify issues and anomalies in production environment
  • Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability
  • Implement fault-tolerant and resilient design patterns to minimize service disruptions
  • Build and maintain automation tools to streamline repetitive tasks and improve system reliability
  • Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world
  • Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability

Skills

Scalability
Monitoring Systems
SLOs
SLIs
Fault-Tolerant Design
Infrastructure Reliability
Observability
SRE

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health insurance
Dental and vision insurance
Flexible spending account for healthcare and dependent care
Mental healthcare service
Fertility treatment coverage
401(k) with generous matching
20-week paid parental leave
Life insurance (complimentary)
AD&D insurance (complimentary)
Short-term/long-term disability insurance (complimentary)
Optional buy-up life insurance
Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
Annual learning & development stipend
Regular team happy hours and outings
Daily catered lunch and dinner
Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.
Customizable ChatGPT personas could lead to privacy and ethical concerns.
Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.
OpenAI's AI models, like Sora, offer unique video creation from text descriptions.
OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.
Customizable ChatGPT personas enhance user engagement and satisfaction.
OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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