Software Engineer - Real-Time Communications at Vonage

Wrocław, Lower Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Communications, Cloud ComputingIndustries

Requirements

3+ years of experience in Software Development
Open-source technologies such as Asterisk, OpenSIPs, and/or Kamailio
Python, SQL, Shell
Knowledge of VoIP (SIP/RTP)
Hands-on experience with AWS
Relational (MySQL, Postgres) and NoSQL (Redis, DynamoDB) database technologies
Knowledge of automation software and practices (Ansible or Terraform desired)
Linux Systems knowledge (performance tuning, basic networking, file systems)
Experience with version control systems like Git, SVN, etc
Strong troubleshooting skills
Ability and willingness to work in a global, fast-paced environment
Experience with DevOps practices
Strong background in VOIP technologies, protocols, and open-source platforms
Backend development experience with strong knowledge of developing applications end-to-end including application development, databases, cloud-based technologies, APIs, and scripting automation

Responsibilities

Design and develop distributed, robust, real-time high-volume applications
Develop software using best dev/ops practices including aspects of testing, deployment, and operations
Complete individual tasks end-to-end independently while also working with a team to accomplish bigger objectives
Monitor the system's stability and ensure its high-availability (99.999%)
Develop new features, logic, and bug fixes
Diagnose bottle-necks and suggest optimizations for top-notch performance
Perform production deployments of new versions
Write automation to perform various complicated tasks
Write monitoring scripts, alerts, and dashboards
Analyze packet captures and system traces as part of troubleshooting activities
Maintain the AWS cloud infrastructure
Review and approve code written by others
All activities involved in growing and maintaining our global AWS cloud-based platform that sits between the PSTN and all of our CPaaS applications

Skills

Key technologies and capabilities for this role

VOIPAWSAPIsDatabasesScripting AutomationDistributed SystemsReal-time ApplicationsDevOpsMonitoringHigh AvailabilityAgile

Questions & Answers

Common questions about this position

What skills and experience are required for this Software Engineer role?

Candidates need 3+ years of software development experience, proficiency in open-source technologies like Asterisk, OpenSIPs, and/or Kamailio, Python, SQL, Shell, VoIP knowledge (SIP/RTP), hands-on AWS experience, relational and NoSQL databases, automation practices, Linux systems knowledge, Git/SVN, and strong troubleshooting skills.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the work environment like at Vonage for this position?

It is a very dynamic environment with fast-paced turnaround times involving interactions with other team members, product managers, QA, and Ops resources in an agile environment.

What makes a strong candidate for this Software Engineer position?

A strong candidate will have a strong background in VOIP technologies, protocols, and open-source platforms, backend development experience end-to-end including databases, cloud technologies, APIs, and scripting, plus the ability to work independently and in a team in a fast-paced agile setting.

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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