Olo

Software Engineer - Payments Fraud Solutions [United Kingdom]

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Restaurant Technology, FintechIndustries

Software Engineer - Payments Fraud Solutions

Employment Type: Full-Time Location Type: Fully Remote (United Kingdom) Salary: Not Specified

Position Overview

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. We help customers deliver more personalized and profitable guest experiences through digital ordering, payment, and guest engagement solutions.

As a Software Engineer on the Payments Fraud Solutions team, you will be instrumental in developing, scaling, and monitoring solutions and services that facilitate payment for online orders. Your work will focus on ensuring valid transactions are processed while preventing fraudulent activity, as well as adding new features and enhancing our many payment integrations. While primarily focused on our back-end, this role requires contributions across our entire technology stack.

We foster a collaborative environment that encourages new ideas and experimentation. No part of the codebase is off-limits. You'll join a passionate team dedicated to delivering exceptional products using modern technologies.

Employment Arrangement

This position is fully remote and allows you to work from anywhere within the United Kingdom. You will be contracted to Olo through Deel, our Employer of Record (EOR).

  • Employer of Record (EOR): Deel will be your formal employer, handling all administrative and legal responsibilities.
  • Day-to-Day Work: You will work directly with Olo, completing your assigned role and maintaining your day-to-day relationship with the Olo team.
  • Employment Rights: You will retain all employment rights under local UK employment law.
  • Benefits: You will be eligible for private healthcare coverage and will participate in all statutorily required benefits and pension programs.
  • Point of Contact: Deel will be your point of contact for any job-related matters of your engagement.

What You'll Do

  • Design and implement scalable, high-quality components and services aligned with team and company goals.
  • Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
  • Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
  • Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively.
  • Communicate clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
  • Take a proactive approach to support, investigating issues to identify root causes and developing long-term solutions to prevent recurrence.
  • Document and share knowledge effectively to elevate the team’s technical expertise.
  • Champion best practices in software development, agile methodologies, and continuous improvement.

What We'll Expect From You

  • 3+ years of experience in software engineering.
  • Excellent knowledge of C#, .NET, and object-oriented concepts.
  • Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture.
  • Experience writing unit tests and testable code.
  • Strong problem-solving skills and the ability to navigate complex technical challenges.
  • Excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
  • Ability to deliver constructive feedback that empowers individuals and strengthens the team.
  • Clear communication of technical concepts, adapting to both technical and non-technical audiences.
  • Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.

Our Tech Stack

  • Backend: .NET (C#), SQL Server
  • Frontend: React, ASP.NET MVC
  • Tests: NUnit, xUnit, Playwright
  • Infrastructure: AWS, TeamCity, Octopus Deploy

Application Instructions

Not Specified.

Skills

SaaS
digital transformation
online ordering
payment processing
fraud detection
back-end development
full-stack development
modern technologies

Olo

SaaS platform for restaurant digital ordering

About Olo

Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.

New York City, New YorkHeadquarters
2005Year Founded
$176.4MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
401(k) Company Match
Home Office Stipend
Company Equity
Parental Leave

Risks

Increased competition from Square's integrated solutions may attract Olo's clients.
Olo's reliance on partnerships poses risks if partners face operational difficulties.
Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.

Differentiation

Olo integrates seamlessly with existing restaurant systems for efficient order management.
Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.
Olo offers a dual revenue model with subscription fees and transaction-based income.

Upsides

Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.
The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.
Olo's relocation to One World Trade Center signifies growth and increased market presence.

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