Software Engineer at Promise

San Francisco, California, United States

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$150,000 – $215,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, FinTechIndustries

Requirements

3+ years developing production software with a focus on backend systems
Passion for building and debugging large-scale distributed systems
Familiarity with AWS, GCP, or similar cloud platforms
Curious, autonomous, and accountable mindset with a drive to own problems end-to-end

Responsibilities

Architect and implement scalable backend services that power payments and financial products
Write and ship clean, maintainable, production-ready code
Monitor, debug, and optimize distributed systems to ensure reliability and high availability
Mentor engineers and contribute to a culture of learning, ownership, and engineering excellence
Work with infrastructure, product, and frontend teams to deliver reliable end-to-end solutions

Skills

Key technologies and capabilities for this role

microservicesdistributed systemsbackendscalable servicespaymentsfinancial products

Questions & Answers

Common questions about this position

What is the salary range for the Software Engineer position?

The salary range is $150K - $215K.

Is this a remote or hybrid role?

This is a hybrid position.

What skills and experience are required for this role?

Candidates need 3+ years developing production software with a focus on backend systems, passion for building and debugging large-scale distributed systems, and familiarity with AWS, GCP, or similar cloud platforms.

What is the company culture like at Promise?

Promise fosters a collaborative environment with a culture of learning, ownership, and engineering excellence, where team members work hard, mentor each other, and are driven by real-world impact on vulnerable people.

What makes a strong candidate for this Software Engineer role?

Strong candidates are energized by big complex challenges, want their work to have real impact on people's lives, take ownership, run toward problems, and have a curious, autonomous, and accountable mindset.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.

Changes in government policies may impact demand for Promise's services.

Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.

The company uses advanced technology for quick and reliable income verification services.

Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.

AI-driven outreach methods enhance customer engagement in the public sector.

Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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