Software Engineer

Position Overview

Cresta is on a mission to transform customer conversations into competitive advantages by leveraging AI and human intelligence. The company was founded by Sebastian Thrun (Google X, Waymo, Udacity) and is led by Ping Wu (Google Contact Center AI) and Tim Shi (OpenAI). They are seeking a Software Engineer to contribute to the development of Cresta’s AI Agent solutions.

• Location Type: Hybrid (Employee’s home & 1 University Avenue #05-118, Toronto, ON M5J 2P1 Canada)
• Job Type: Full-time, Temporary

Company Information

• Company Name: Cresta AI Canada Inc.
• Business Address: 100 King Street West, 1 First Canadian Place, Suite 6200, Toronto, ON M5X 1E8

Requirements

• Education: Bachelor’s degree in computer science, computer systems engineering, software engineering, or mathematics.
• Experience: 5 years or more experience as a software engineer.
• Skills:
  • Computer and technology knowledge
  • Experience working with a Machine Learning Platform application
  • Hands-on experience in developing and working on generative AI applications
  • Proficiency in designing and maintaining APIs (gRPC, REST, WebSocket, etc.)
  • Familiarity with high-performance database schema design and optimization
  • Experience with containerized application deployment (Kubernetes)
  • Hands-on experience with major cloud providers (AWS, GCP, Azure)

Responsibilities

• Design, develop, and deploy Cresta’s AI Agent solutions and proprietary models.
• Focus on practical AI challenges such as improving reasoning, planning capabilities, and evaluation in real-world scenarios.
• Collaborate with cross-functional teams including front-end and back-end software engineers to integrate AI Agents into Cresta’s customer solutions.
• Lead initiatives to scale AI systems for production environments, ensuring performance and reliability across use cases.
• Contribute to solving cutting-edge problems in AI and help define the future roadmap for Cresta’s AI Agents.
• Innovate and research ways to improve security, cost-efficiency, and reliability of AI systems.

Terms of Employment

• Employment Type: Full-time, Temporary
• Location of Work: Hybrid (Employee’s home & 1 University Avenue #05-118, Toronto, ON M5J 2P1 Canada)
• Languages: English

Benefits

• Disability insurance
• Dental insurance
• Extended medical insurance
• Group benefit plan (Life & AD & D, Vision, Out of country Employee Assistance Program, Virtual health)
• Option to purchase common shares
• Monthly employee wellness and communication spending money
• Paid parental leave
• 15 days paid leave days in Canada

Application Instructions

• How to Apply: By email