Software Development Engineer I at Highspot

Hyderabad, Telangana, India

Highspot Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Sales Enablement, SaaS, TechnologyIndustries

Requirements

  • 2 to 4 years of experience in data science/AI/ML. Specific experience in evaluation of AI results is strongly preferred
  • Working knowledge of AI/ML evaluation techniques
  • Solid analytical skills and meticulous attention to detail
  • Bachelor’s or Master’s in Computer Science, Data Science, or a related field
  • Strong English written and verbal communication
  • Self-directed, organized, and comfortable with ambiguous problem spaces

Responsibilities

  • Validate AI Output – Review model results across text, documents, audio, and video; flag errors and improvement opportunities
  • Create Golden Datasets – Build and maintain high-quality reference data with help from subject-matter experts
  • Data Annotation – Accurately label multi-modal data and perform light preprocessing (e.g., text cleanup, image resizing)
  • Quality Analytics – Run accuracy metrics, trend analyses, and clustering to gauge model performance
  • Fine-Tune Model Code – Adjust training scripts and parameters to boost accuracy and keep behavior consistent across models
  • Process Improvement & Documentation – Refine annotation workflows and keep clear records of methods, findings, and best practices
  • Cross-Functional Collaboration – Partner with ML engineers, product managers, and QA peers to ship reliable, user-ready features

Skills

AI
GenAI
Model Evaluation
Data Annotation
Golden Datasets
Multi-modal Data
Data Preprocessing
Quality Analytics
Model Fine-Tuning
Training Scripts
Accuracy Metrics
Clustering

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters
2012Year Founded
$625.1MTotal Funding
SERIES_FCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits
Group Retirement Savings Plan (RRSP)
Matching employer contributions (DPSP) with immediate vesting
3 Weeks of Paid Vacation
Generous Holiday Schedule
Quarterly Recharge Fridays
Flexible work schedules
Professional development opportunities
Discounted ClassPass membership
Access to coaches & therapists
2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.
Recent layoffs may impact Highspot's operational efficiency and innovation.
Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.
The platform integrates content management, training, and engagement intelligence for sales teams.
Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.
The partnership with Krisp enhances voice productivity in remote sales environments.
Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

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