Software Development Engineer I at Highspot

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Sales Enablement, SaaS, TechnologyIndustries

Requirements

2 to 4 years of experience in data science/AI/ML. Specific experience in evaluation of AI results is strongly preferred
Working knowledge of AI/ML evaluation techniques
Solid analytical skills and meticulous attention to detail
Bachelor’s or Master’s in Computer Science, Data Science, or a related field
Strong English written and verbal communication
Self-directed, organized, and comfortable with ambiguous problem spaces

Responsibilities

Validate AI Output – Review model results across text, documents, audio, and video; flag errors and improvement opportunities
Create Golden Datasets – Build and maintain high-quality reference data with help from subject-matter experts
Data Annotation – Accurately label multi-modal data and perform light preprocessing (e.g., text cleanup, image resizing)
Quality Analytics – Run accuracy metrics, trend analyses, and clustering to gauge model performance
Fine-Tune Model Code – Adjust training scripts and parameters to boost accuracy and keep behavior consistent across models
Process Improvement & Documentation – Refine annotation workflows and keep clear records of methods, findings, and best practices
Cross-Functional Collaboration – Partner with ML engineers, product managers, and QA peers to ship reliable, user-ready features

Skills

Key technologies and capabilities for this role

AIGenAIModel EvaluationData AnnotationGolden DatasetsMulti-modal DataData PreprocessingQuality AnalyticsModel Fine-TuningTraining ScriptsAccuracy MetricsClustering

Questions & Answers

Common questions about this position

What is the salary for this Software Development Engineer I position?

This information is not specified in the job description.

Is this role remote or does it require working from an office?

This information is not specified in the job description.

What qualifications and skills are required for this role?

Candidates need 2 to 4 years of experience in data science/AI/ML, with specific experience in AI result evaluation strongly preferred, working knowledge of AI/ML evaluation techniques, solid analytical skills, attention to detail, a Bachelor’s or Master’s in Computer Science, Data Science or related field, strong English communication, and the ability to work self-directed in ambiguous spaces.

What is the company culture like at Highspot?

Highspot values diversity as an equal opportunity employer and does not discriminate based on various protected characteristics; it fosters a global, innovative environment leveraging AI technologies to empower sales teams.

What makes a strong candidate for this Software Development Engineer I role?

A strong candidate has 2-4 years in data science/AI/ML with specific AI evaluation experience, strong analytical skills, attention to detail, relevant degree, excellent communication, and thrives in self-directed, ambiguous environments.

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters

2012Year Founded

$625.1MTotal Funding

SERIES_FCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees