Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent
10+ years of hands-on software development experience in Ruby on Rails
Solid frontend development skills with experience in Rails ERB or ReactJS
Familiarity with backend systems leveraging MongoDB, Redis, and background jobs with Sidekiq
Exposure to automation and testing tools such as RSpec, Capybara, or Selenium
Experience with modern DevOps tools and practices: Docker, Kubernetes, AWS, Jenkins, ArgoCD
Strong analytical and problem-solving abilities and a passion for building scalable applications
Good understanding of microservices architecture paradigm, event driven system design, distributed systems, eventual consistency principles
Experience with at least one public cloud platform, preferably with AWS
Nice to have: Prior exposure to Contact Center or Telecommunications systems
Responsibilities
Collaborate with senior engineers and product managers to understand requirements and contribute to the design and development of backend and frontend features
Implement high-quality code for digital channels using Ruby on Rails, ReactJS or Rails ERB
Build and maintain scalable services interacting with MongoDB, Redis, Sidekiq, and Memcached
Develop and support real-time communication features using Faye Server (WebSockets)
Participate in code reviews, automated testing, and deployments using tools like RSpec, Capybara, and Selenium
Contribute to CI/CD workflows and containerized deployments using Docker, Kubernetes, AWS, Jenkins, and ArgoCD
Support development best practices and actively participate in Agile/Scrum rituals
Work in a distributed team spanning across multiple time zones
Effectively communicate and collaborate on design and technology with management and other engineering teams