Social Media Analyst at Chamberlain Group

Oak Brook, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, TechnologyIndustries

Requirements

Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience)
3+ years of experience in social media marketing or digital content creation
Proven track record of developing and executing successful social strategies
Proficiency in social media analytics tools (e.g., TikTok Analytics, Meta Business Suite, YouTube Analytics)

Responsibilities

Demonstrate proficiency managing key social platforms including TikTok, Meta (Instagram & Facebook), and YouTube—maintaining up-to-date knowledge of trends, algorithm changes, and platform best practices to optimize performance
Execute and support social media initiatives that drive measurable growth in brand awareness, engagement, and conversion metrics
Create multi-platform social media content that entertains, educates, and engages brands’ target audiences
Partner with creative and marketing teams to ensure content aligns with brand strategy, audience insights, and campaign objectives
Gather, analyze, and report on social media data to identify performance trends, audience behaviors, and actionable insights that inform ongoing optimization
Monitor and adjust campaign tactics in response to data findings, performance shifts, and evolving business priorities
Serve as on-screen representative or spokesperson for select campaigns (e.g., TikTok Live), authentically engaging audiences and reinforcing brand identity
Deliver assigned tasks and project components with accuracy, timeliness, and adherence to quality standards
Apply analytical judgment within defined procedures to interpret data, resolve inconsistencies, and recommend corrective actions when appropriate
Identify emerging patterns, risks, or improvement opportunities in social performance data and communicate findings to relevant stakeholders
Collaborate effectively with internal partners to maintain alignment, ensure information flow, and support integrated marketing initiatives
Seek feedback and incorporate learnings to enhance analytical approaches and contribute to process improvements
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

TikTok

Instagram

Facebook

YouTube

Social Media Management

Content Creation

Social Media Strategy

Algorithm Optimization

Brand Awareness

Engagement Metrics

Conversion Metrics

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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