Social Media & Community Manager (NL) at Qonto

Amsterdam, North Holland, Netherlands

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, FinanceIndustries

Requirements

Experience in social media management, content creation, and community building
Ability to define brand voice and adapt content to Dutch culture and SMEs/freelancers
Proficiency in creating, editing, and publishing engaging content, including short-form video
Skills in analyzing performance metrics and optimizing content based on insights
Capability to handle and moderate community conversations, including sensitive topics professionally
Versatility as a marketing generalist for the Dutch market
Familiarity with tools like Meta Ads Manager, CapCut, analytics tools, and Notion
Alignment with Qonto's values: Customer focus, Ownership, Teamwork, Mastery, Integrity

Responsibilities

Build and maintain a social media content calendar across Instagram and TikTok
Launch and grow Qonto’s presence on TikTok and Reddit for the Dutch market, defining content pillars and posting strategies
Create, edit, and publish engaging content — including short-form video — and develop an asset library featuring Dutch SME success stories
Analyze performance metrics to optimize content and share actionable insights
Build and moderate community conversations, handling sensitive topics with care and professionalism
Collaborate with Central Marketing, Brand & Content Design, and local Social Media Managers to ensure brand consistency and share best practices
Act as a versatile marketing generalist for the Dutch market, taking on initiatives beyond social media and community management

Skills

Social Media Management

Community Management

Content Creation

TikTok

Brand Voice

Dutch Market

Qonto

Digital banking platform for business finances

About Qonto

Qonto is a digital banking platform that simplifies business finances by offering services like business accounts, expense management, and bookkeeping. It operates on a subscription-based model, allowing businesses to choose plans that fit their needs and scale as they grow. A standout feature is the ability to process hundreds of transfers at once, which is ideal for high transaction volumes. Qonto aims to provide efficient banking solutions with excellent customer service, available in five languages.

Paris, FranceHeadquarters

2016Year Founded

$670.5MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Tailor-made remote policy

Lunch Card

Dynamic career tracks

Competitive salary package

Employee well-being initiatives

Risks

Increased competition in the fintech sector could erode Qonto's market share.

Reliance on third-party platforms like Wise may expose Qonto to operational risks.

Rapid expansion into new markets could strain Qonto's resources and operations.

Differentiation

Qonto offers a unique feature to initiate hundreds of transfers simultaneously.

The platform provides API connectivity for seamless integration with other financial systems.

Qonto's customer service supports five languages, available seven days a week.

Upsides

Qonto's expansion into four European markets increases its customer base significantly.

The Wise Platform partnership enhances Qonto's cross-border payment capabilities.

The SEPA Direct Debit feature will improve cash flow management for customers.

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