SOC Team Lead at WatchGuard Technologies

New Zealand

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

2+ years of experience in a Security Operations Centre, including hands-on incident response and threat investigation
Experience leading or mentoring SOC analysts or junior security staff
Proficient with EDR tools (CrowdStrike, Defender, Panda), firewall logs, network traffic analysis, and cloud platforms (O365, Azure, AWS)
Strong analytical and problem-solving skills, with a passion for cybersecurity defense
Communicate clearly and effectively, both with technical teams and customers
Comfortable working in a fast-paced, evolving environment with a collaborative mindset

Responsibilities

Lead and mentor a team of SOC Analysts, providing technical guidance and professional development feedback
Review and manage escalated cases, ensuring timely and effective resolution of complex security incidents
Conduct quality assurance on analyst investigations and reports, ensuring accuracy, completeness, and adherence to best practices
Provide regular feedback to analysts on performance, investigation quality, and customer communication
Collaborate with MDR engineering and threat intelligence teams to improve detection capabilities and response workflows
Work a regular Monday to Friday 8 hour day shift, adjusting when necessary to cover for other analysts
Contribute to shift planning and coverage, ensuring operational continuity across the 4-on/4-off day shift rotation
Support onboarding and training of new SOC Analysts
Participate in incident response and threat hunting, especially in high-priority or novel cases

Skills

Key technologies and capabilities for this role

EDRCrowdStrikeDefenderPandaFirewall LogsNetwork Traffic AnalysisO365Incident ResponseThreat HuntingSOC Operations

Questions & Answers

Common questions about this position

Is this SOC Team Lead position remote?

Yes, this is a remote role with a critical leadership function in our Security Operations Centre (SOC).

What experience is required for the SOC Team Lead role?

Candidates need 2+ years of experience in a Security Operations Centre, including hands-on incident response and threat investigation, plus experience leading or mentoring SOC analysts or junior security staff.

What technical skills are needed for this position?

Proficiency with EDR tools (CrowdStrike, Defender, Panda), firewall logs, network traffic analysis, and cloud platforms (O365, Azure, AWS) is required.

What is the work schedule like for this role?

You will work a regular Monday to Friday 8 hour day shift, adjusting when necessary to cover for other analysts, and contribute to shift planning and coverage across the 4-on/4-off day shift rotation.

What does WatchGuard's company culture emphasize?

WatchGuard is committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions, with a dedication to Diversity, Equity, and Inclusion (DEI).

WatchGuard Technologies

Unified cybersecurity solutions for service providers

About WatchGuard Technologies

WatchGuard Technologies provides a Unified Security Platform® that helps managed service providers deliver comprehensive cybersecurity services. This platform includes various products and services that address different cybersecurity needs, such as network security, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. The platform works by integrating multiple security features into one cohesive system, allowing service providers to enhance their operational efficiency and scale their business effectively. What sets WatchGuard apart from its competitors is its focus on creating a platform specifically for managed service providers, along with its commitment to shared knowledge and automation, which simplifies security management for its clients. The goal of WatchGuard Technologies is to protect businesses worldwide by offering integrated security solutions that ensure both strong protection and streamlined operations.

Seattle, WashingtonHeadquarters

1996Year Founded

IPOCompany Stage

CybersecurityIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Paid Holidays

Paid Vacation

Paid Sick Leave

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Adoption Assistance

Fertility Treatment Support

Childcare Support

Risks

Integration challenges from ActZero acquisition may affect service delivery.

WatchGuard MDR faces competition from established MDR providers.

Emergence of quantum cryptographic standards could challenge WatchGuard's encryption technologies.

Differentiation

WatchGuard offers a Unified Security Platform tailored for managed service providers.

The company integrates AI-driven threat analysis through its acquisition of ActZero.

WatchGuard's AuthPoint solution is recognized for its excellence in multi-factor authentication.

Upsides

Growing demand for MDR services aligns with WatchGuard's recent product offerings.

Expansion in the Asia Pacific region presents significant market opportunities for WatchGuard.

Increased remote work boosts demand for WatchGuard's secure VPN solutions.

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