SNOW Solution Architect at DXC Technology

Singapore, Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

5+ years’ experience in IT or Customer support organizations
3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM)
Relevant ServiceNow certifications with a minimum of 1 CIS certification
Good understanding of SQL, XML, and web-based technologies
1+ years’ experience in implementing and aligning business processes to the ITIL best practices
Fluency in English (must-have)
Availability to travel within ASEAN
Articulate, effective communication skills
Result-driven and customer-centric
Able to inspire customer confidence through professional presence, self-confidence
Ability to multi-task and work on several accounts simultaneously
Demonstrated ability to influence, consult and growing of the business
Positive attitude when solving business and/or technical problems
Self-starter with the ability to assume leadership and work without direct supervision
Singapore Public sector experience will be advantageous

Responsibilities

Lead solution implementation projects
Own technical and business design of the end-to-end solution during implementation
Conduct design reviews and data quality assurance
Manage and communicate with external client teams during the sales process and post-sales delivers
Lead and participate in RFPs and provide technology solution content
Audit existing client’s implementation and recommend enhancement

Skills

Key technologies and capabilities for this role

ServiceNowITSMITOMITAMSQLXMLITILCIS Certification

Questions & Answers

Common questions about this position

What experience is required for the SNOW Solution Architect role?

Candidates need 5+ years in IT or customer support, 3 years as a technical consultant or business analyst in ServiceNow implementations focusing on Technology Workflows (ITSM, ITOM, ITAM), relevant ServiceNow certifications with at least 1 CIS, and 1+ years aligning business processes to ITIL best practices.

Is this a remote position, or is travel required?

The role requires availability to travel within ASEAN, and the work model prioritizes in-person collaboration while offering flexibility.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like at DXC Technology?

DXC prioritizes strong connections, community, in-person collaboration, flexibility for wellbeing and productivity, and fostering an inclusive environment where everyone can thrive.

What makes a strong candidate for this role?

Strong candidates have Singapore Public sector experience (advantageous), fluency in English, articulate communication skills, result-driven and customer-centric mindset, ability to multi-task, influence business growth, positive attitude, and self-starter qualities, along with required technical expertise.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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