SMC Lead Server at Altera

Scranton, Iowa, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Ski ResortIndustries

Requirements

Previous experience as a server in full-service restaurant (particularly resort or fine dining) required
Supervisory or lead server experience preferred
Vermont DLC certification
Familiarity with POS systems and guest check procedures
Flexible work schedule that may include early mornings, nights, weekends, and holidays
Food & Beverage certification (e.g., TIPS/ServSafe) preferred
Excellent guest service skills
Strong communication skills and ability to lead effectively
Ability to work independently and in a team environment
Ability to thrive in a fast paced environment

Responsibilities

Maintain a strong knowledge of menu items and be able to make informed recommendations
Ensure members/guests receive professional, friendly, and prompt service, anticipate guest needs and proactively resolve issues
Supervise and train serving staff to enhance service efficiency
Lead the server team during the shift; assign sections or tables, monitor performance, assist with training and mentoring new servers
Act as point-person when the manager is off floor or during busy times
Field guest concerns, escalate appropriately, maintain service standards
Ensure the dining area and server stations are clean, stocked and organized; assist with opening and closing duties
Oversee accurate guest checks, billing and payment process
Collaborate with all F&B positions to ensure seamless, high-level service
Model professional behavior; appearance, communication, adherence to resort policies and Club service standards
Attend all shift and training meetings
Promote a fair and harmonious work environment
Additional duties as assigned

Skills

Key technologies and capabilities for this role

guest servicemenu knowledgeteam supervisionstaff trainingfood & beverage serviceissue resolution

Questions & Answers

Common questions about this position

What is the pay for the SMC Lead Server position?

This is a full-time seasonal position compensated at $15.00 plus gratuities.

Is this a remote or on-site role, and what is the work arrangement?

This is a full-time seasonal on-site position at Stratton Mountain Club, a resort environment.

What experience and skills are required for the Lead Server role?

Previous experience as a server in a full-service restaurant, particularly resort or fine dining, is required; supervisory or lead server experience is preferred. Key skills include menu knowledge, guest service, team supervision, training staff, and maintaining service standards.

What is the company culture like at Stratton?

Stratton is a team that works extremely hard, takes jobs seriously, but knows how to laugh and have fun; they seek people with talent and attitude for high-level guest service in a bold mountain community.

What benefits are offered to team members?

Benefits include Alterra Mountain Company Employee Pass for free lift access and discounts, free or discounted season passes and IKON pass, discounted golf and fitness memberships, childcare rates, retail and F&B discounts, friends and family tickets, onsite medical clinic, medical/dental/vision/life/disability/EAP/HSAs/FSAs, 401(k) with match, discounted tuition, paid parental leave, sick time, FTO, and vacation; additional perks for year-round employees.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

Land your dream remote job 3x faster with AI

Try Jobo Free