Site Reliability Engineer - Systems (7 to 10 Years) at PhonePe

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Digital PaymentsIndustries

Requirements

7 to 10 years of experience
Extensive Linux expertise: Proven experience in advanced Linux systems administration, including deep understanding of file systems, kernel tuning (Sysctl), and performance optimization
Advanced troubleshooting & debugging: Exceptional ability to debug and rapidly resolve complex, distributed system-level issues in high-pressure production environments
Understanding of database management

Responsibilities

Lead incident response and resolution: Proactively troubleshoot, debug, and resolve complex system-level incidents and outages, encompassing Linux operating systems, applications, and database technologies
Conduct deep-dive root cause analysis: Perform thorough post-incident analysis to identify underlying issues in production environments, implementing sustainable solutions
Design and implement robust monitoring: Develop, maintain, and enhance comprehensive system and database monitoring, alerting, and observability solutions (e.g., Grafana, Prometheus, PMM)
Drive automation and efficiency: Automate Linux system administration tasks, operational runbooks, and database maintenance to improve system reliability, consistency, and operational efficiency
Collaborate on resilient deployments: Partner with development and engineering teams to ensure seamless, reliable, and secure software deployments and infrastructure changes
Architect scalable infrastructure: Contribute to the architectural design and implementation of highly scalable, resilient, and performant infrastructure solutions
Enhance on-call effectiveness: Participate in and continuously improve on-call rotations, developing tools and processes to reduce alert fatigue and minimize human error
Foster technical growth: Mentor and guide junior Site Reliability Engineers (SREs), promoting knowledge sharing and skill development within the team

Skills

Linux

Systems Administration

Database Management

SRE

Troubleshooting

Production Environments

Scalability

PhonePe

Digital payments and financial services platform

About PhonePe

PhonePe is a digital payments platform in India that allows individuals and businesses to conduct financial transactions securely and efficiently. It primarily operates through the Unified Payments Interface (UPI), enabling users to transfer money directly between bank accounts using their mobile phones. PhonePe differentiates itself by offering a wide range of services, including various insurance products and investment solutions, while maintaining a user-friendly interface and strong security measures. The company's goal is to make digital payments accessible to the next billion users in India, positively impacting the country's financial ecosystem.

Bengaluru, IndiaHeadquarters

2015Year Founded

$1,823.7MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consumer Software, Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Risks

Increased competition in quick commerce could dilute PhonePe's market share.

Legal challenges like trademark infringement lawsuits may increase costs and damage brand.

Market cap restrictions in India's digital payments sector could impact PhonePe's valuation.

Differentiation

PhonePe integrates with ONDC, expanding into quick commerce beyond traditional payments.

Affordable insurance products like Dengue and Malaria plans attract health-conscious customers.

Proprietary solutions development enhances control over payment processes post-Juspay partnership termination.

Upsides

IPO and new funding round could expand services and market reach.

Manish Sabharwal's appointment strengthens governance and investor confidence.

Integration with ONDC positions PhonePe as a leader in digital marketplace services.

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