Site Reliability Engineer, Resware

Austin, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate TechnologyIndustries

Requirements

Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related field, and have at least 3 years of experience in Site Reliability Engineering, with a strong focus on Windows Server environments and SQL Server. Experience with on-premise software, particularly .NET classic applications, is essential, along with a solid understanding of troubleshooting complex technical issues and performing root cause analysis.

Responsibilities

As a Site Reliability Engineer, you will troubleshoot and resolve critical technical issues in production and internal environments, specifically related to SQL Server, Windows Server/IIS configurations, and the Resware application, while also maintaining and supporting internal R&D tools and overseeing the Resware installer. You will lead or contribute to incident management and RCA processes, refine monitoring solutions, document systems and processes, identify automation opportunities, and provide feedback to development teams to ensure stability and maintainability. Furthermore, you will prioritize issues based on their business impact and collaborate with various teams to resolve problems and improve system health.

Skills

Site Reliability Engineering

Windows Server

IIS

SQL Server

.NET

On-premise Software

Troubleshooting

Operational Excellence

Root Cause Analysis

Performance Optimization

Qualia

Business intelligence and data visualization solutions

About Qualia

Qualia Data Sciences focuses on providing business intelligence and data visualization solutions to enhance business operations through advanced analytics. Their main products include BusinessQ, which offers tools for data discovery and visualization, and Seery, an AI-driven platform that aids in data-driven decision making. They also create specialized analytics applications for Clover POS systems, which generate detailed reports and dashboards for various operational and payment processing needs. Qualia primarily serves clients in the US and Europe, but is open to forming global partnerships. Their revenue model is based on software licensing and service fees, with income generated from subscriptions and custom analytics solutions.

Zagreb, CroatiaHeadquarters

2015Year Founded

N/ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1-10Employees

Benefits

Health Insurance

401(k) Retirement Plan

Commuter Benefits

Professional Development Budget

Parental Leave

Unlimited Paid Time Off

Risks

Emerging AI-driven analytics platforms offer similar services at lower costs, threatening market share.

Rapid AI technology evolution may outpace Qualia's offerings, requiring continuous innovation.

Data privacy concerns and regulations in the US and Europe could impact data collection.

Differentiation

Qualia offers specialized analytics apps for Clover POS systems, enhancing payment processing insights.

BusinessQ provides comprehensive data discovery and visualization tools for diverse business needs.

Seery, an AI-driven platform, supports data-driven decision making for businesses.

Upsides

Increased demand for AI-driven analytics in retail boosts Qualia's market potential.

Growing interest in real-time data visualization tools among SMEs benefits Qualia's offerings.

Expansion of cloud-based business intelligence solutions aligns with Qualia's product strategy.

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