Infrastructure Engineer (SRE)
ClerkFull Time
Junior (1 to 2 years)
Candidates should possess a Bachelor's degree in Computer Science/Engineering or equivalent experience, with 2-4+ years of industry experience. Proficiency in at least one of Python, C++, Perl, Rust, or Go, along with Unix shell scripting (bash) and Git, is required. Familiarity with Linux, CI solutions (Gitlab CI, Jenkins, Circle CI), Kubernetes, cloud-native monitoring, and databases (SQL Server, PostgreSQL, MongoDB) is also necessary.
The Site Reliability Engineer will enable developer velocity by maintaining and developing build tooling and CI/CD pipelines. Responsibilities include debugging production issues, prototyping new solutions, designing, coding, troubleshooting, and debugging applications, and facilitating effective monitoring across multiple products.
Telephony software services for customer care
Vail Systems provides telephony software services that help large companies improve their customer care. Their services include advanced call routing, caller authentication, conversational interactive voice response (IVR), and customer experience analytics. These services work by allowing businesses to manage calls and customer interactions more effectively, ensuring that customers receive the right support when they need it. Vail Systems stands out from competitors due to its combination of high security, reliable platform, and a wide range of customizable services. The company's goal is to enhance customer care solutions for businesses in various industries, ensuring they can meet the needs of their customers efficiently.