Site Reliability Engineer at Sysco

Sri Lanka

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, Logistics, TechnologyIndustries

Requirements

A Bachelor’s Degree in Computer Science, IT or equivalent qualification
1-2+ years of Enterprise-level technical/software/application support experience
Experience with integrating, aiding support for and troubleshooting, and identifying the root cause of issues in dynamic environments, while working cross-functionally
Strong analytical and problem-solving skills with the ability to quickly sift through artifacts/data to get to a root cause
Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment
Experience in Cloud technologies like AWS, Azure, GCP, etc
Experience with Nginx, HAProxy, Docker, Kubernetes, Terraform, or similar technologies
Strong self-motivation and flexibility and willingness to accept additional responsibilities as they develop
The ability to work in a roster-based environment including night shifts and weekend shifts

Responsibilities

Providing reactive and proactive support through troubleshooting of technical issues, unblocking and detecting root cause(s) based on SLAs for infrastructure issues
Ensuring that systems are fully operational, and any loss of service is restored within SLAs
Engaging and coordinating with stakeholders such as engineering and third parties during the issue resolution process
Providing solutions to technical problems for systems patching, deploying, managing, and integrating with other/third-party products and server platforms, or networks
Proactively identifying improvement opportunities and product enhancements to improve efficiency
Proposing ideas and solutions within the application/infrastructure teams to reduce the workload through automation
Managing and maintaining the existing application/infrastructure test environments up to date by working/coordinating with the relevant teams
Partnering with development teams to improve services through rigorous testing and release procedures
Analyzing, tracking and resolving stakeholder questions in a prompt manner

Skills

SRE

Troubleshooting

Root Cause Analysis

SLAs

Infrastructure

Systems Patching

Deployment

Automation

Linux

Networking

Monitoring

Incident Management

Stakeholder Coordination

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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