Shift Supervisor at Blue Bottle Coffee

Los Gatos, California, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Hospitality, RetailIndustries

Requirements

Possess comprehensive knowledge of Cafe expenditures
Actively contribute to sales growth initiatives
Support ongoing operations and continuous improvement within the cafe through the assigned operational area of focus
Take a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success
Follow the Leader on Duty process and checklists
Facilitate the onboarding and training of new team members
Assume responsibility for cash handling and daily deposits
Provide guidance to team members on new menu offerings and operational tasks

Responsibilities

Spearhead efforts to consistently deliver exceptional hospitality and elevate the coffee experience
Uphold stringent Cafe standards and drive toward established business objectives
Foster a culture of continuous learning within the Cafe
Serve as a catalyst for inspiration and motivation among team members to refine skills and enhance performance
Leverage leadership to orchestrate collaborative efforts and drive collective success (without direct reports)
Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency
Execute essential operational support duties such as ordering, receiving, and managing inventory
Strategically deploy staff, oversee breaks, and ensure exceptional hospitality and adherence to Blue Bottle's standards for beverage and food preparation
Promptly address guest concerns within the Cafe
Report incidents of illness and injury as per protocol

Skills

Key technologies and capabilities for this role

LeadershipTeam ManagementCustomer ServiceHospitalityCoffee PreparationCafe OperationsEmployee TrainingPerformance Coaching

Questions & Answers

Common questions about this position

What is the salary for the Shift Supervisor position?

This information is not specified in the job description.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What key skills are needed for the Shift Supervisor role?

Key skills include delivering exceptional hospitality, elevating the coffee experience, upholding Cafe standards, driving business objectives, and fostering continuous learning among team members.

What is the company culture like at Blue Bottle Coffee?

The culture emphasizes elevating the craft of coffee, building a sustainable future for people, company, and planet, and fostering continuous learning and motivation within the cafe team.

Does the Shift Supervisor role involve managing direct reports?

No, the role operates without direct reports but leverages leadership to orchestrate collaborative efforts and drive team success.

Blue Bottle Coffee

Specialty coffee roaster and retailer

About Blue Bottle Coffee

Blue Bottle Coffee specializes in roasting and selling high-quality coffee beans and brewing equipment, primarily in the United States. The company focuses on providing freshly roasted coffee, emphasizing single-origin beans that highlight unique flavors from specific regions. Customers can purchase products directly from the website or physical locations, and they also offer a subscription service for regular deliveries of coffee. This model allows Blue Bottle Coffee to cater to individual coffee lovers and specialty coffee shops while ensuring a steady revenue stream. Their commitment to quality and sustainable sourcing practices sets them apart from competitors in the specialty coffee market.

Oakland, CaliforniaHeadquarters

2002Year Founded

$132MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health, dental, and vision for eligible employees on day one

401(k)

Free drinks at any of our cafes and a complimentary bag of beans to take home each week

Discounts on any Blue Bottle food items and merchandise

Paid Time Off

Risks

Competitors like Diamond Brew threaten market share in instant coffee segment.

Cultural differences in Southeast Asia may impact brand acceptance.

New product introductions may alienate traditional Blue Bottle customers.

Differentiation

Blue Bottle offers single-origin beans for unique regional flavor profiles.

The company provides both direct-to-consumer sales and subscription services.

Blue Bottle emphasizes sustainable sourcing and high-quality, freshly roasted coffee.

Upsides

Expansion into Las Vegas and Singapore increases brand visibility and customer base.

Craft Instant Coffee aligns with growing instant coffee trend in Asia.

Collaboration with BTR Nation taps into functional foods trend for health-conscious consumers.

Land your dream remote job 3x faster with AI

Try Jobo Free