ServiceNow Solution Architect at DXC Technology

Cape Town, Western Cape, South Africa

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Information TechnologyIndustries

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field
Experience in designing and implementing ServiceNow solutions
Experience with ServiceNow development, including custom applications, workflows, and integrations
Knowledge of ServiceNow architecture, including modules, databases, and security
Strong communication skills, including the ability to communicate technical information to non-technical stakeholders
Ability to work in a team environment and collaborate with stakeholders at all levels of the organization
Strong problem-solving skills and ability to think creatively to design solutions
ServiceNow certification is preferred but not required

Responsibilities

Solution Design: Work closely with stakeholders to understand business requirements and design a ServiceNow solution that meets those requirements
Implementation: Responsible for implementing the ServiceNow solution, working with developers, administrators, and other stakeholders to ensure a successful implementation
Integration: Responsible for integrating ServiceNow with other systems in the organization, such as HR or IT systems
Customization: Customize ServiceNow to meet the specific needs of the organization, developing custom applications, workflows, and integrations
Testing: Responsible for testing the ServiceNow solution to ensure it meets requirements and functions as expected
Documentation: Create documentation of the ServiceNow solution, including requirements, design, and implementation details
Training: Provide training to end-users and administrators to ensure successful adoption and use of the ServiceNow solution

Skills

Key technologies and capabilities for this role

ServiceNowSolution DesignImplementationIntegrationCustomizationWorkflowsCustom ApplicationsServiceNow ArchitectureServiceNow ModulesDatabasesSecurity

Questions & Answers

Common questions about this position

What is the salary for the ServiceNow Solution Architect position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills and experience are required for this role?

The role requires experience in designing and implementing ServiceNow solutions, ServiceNow development including custom applications, workflows, and integrations, knowledge of ServiceNow architecture (modules, databases, security), strong communication skills, teamwork ability, and problem-solving skills. A Bachelor's degree in Computer Science, Information Systems, or related field is required, and ServiceNow certification is preferred.

What kind of team environment does this role involve?

The role requires the ability to work in a team environment and collaborate with stakeholders at all levels, including developers, administrators, and others during implementation.

What makes a strong candidate for this ServiceNow Solution Architect role?

Strong candidates will have a Bachelor's degree, hands-on experience designing and implementing ServiceNow solutions with development skills in custom apps, workflows, and integrations, plus knowledge of ServiceNow architecture, excellent communication for non-technical stakeholders, teamwork, problem-solving, and preferably ServiceNow certification.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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