ServiceNow HRSD Tester at DXC Technology

Pune, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, Human Resources TechnologyIndustries

Requirements

Hands-on experience testing ServiceNow HRSD modules and workflows
Strong understanding of HR Service Delivery processes and data models
Experience testing ServiceNow integrations (REST/SOAP APIs, MID Server, LDAP, Workday, SAP, etc.)
Proficiency in ServiceNow scripting (JavaScript, Glide API, Client Scripts, etc.)
Familiarity with ServiceNow Automated Test Framework (ATF)
Experience using Agile testing tools (e.g., Jira, TestRail, Zephyr)
Strong analytical, problem-solving, and communication skills
Ability to work in a collaborative, fast-paced environment
ServiceNow certifications such as Certified System Administrator (CSA)
Experience testing Scoped Applications and Flow Designer/IntegrationHub
Working knowledge of ITIL or HR best practices
Exposure to test automation tools (e.g., ATF, Selenium, Postman for API testing)
Detail-oriented with a focus on quality and accuracy
Strong documentation and reporting skills
Ability to communicate effectively with both technical and non-technical stakeholders
Self-motivated with a proactive approach to problem-solving

Responsibilities

Design, develop, and execute test plans, test cases, and test scripts for ServiceNow HRSD modules (e.g., HR Case Management, Employee Service Center, Lifecycle Events, and HR Knowledge)
Perform functional, regression, and end-to-end testing for HRSD workflows and use cases
Validate HR Service Portal experiences and ensure accessibility, usability, and data integrity
Test integrations between ServiceNow HRSD and external HR systems (e.g., Workday, SAP SuccessFactors, AD, payroll systems, identity management tools)
Validate data exchanges via REST/SOAP APIs, file transfers, and event-based integrations
Verify inbound and outbound data mapping, transformation, and error handling
Test and validate custom applications and configurations developed within ServiceNow HRSD
Use scripting (JavaScript, Glide API, Client Scripts, Business Rules, UI Policies, etc.) to validate logic and automate testing where feasible
Assist in debugging issues and verifying script functionality across HR workflows
Collaborate with developers, HR process owners, and ServiceNow administrators to understand business requirements and convert them into effective test scenarios
Document defects, work with teams to reproduce and resolve issues, and verify fixes
Conduct regression testing after platform upgrades or patch releases
Support User Acceptance Testing (UAT) and provide guidance to HR stakeholders

Skills

ServiceNow HRSD

Test Planning

Test Execution

JavaScript

Glide API

Client Scripts

Business Rules

UI Policies

REST APIs

SOAP APIs

Workday

SAP SuccessFactors

ATF

Integration Testing

Regression Testing

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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