ServiceNow Analyst/Developer at Alcon

Warsaw, Woj. Mazowieckie, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Experience with ServiceNow platform and its features
Proficiency in programming and configuration of IT Systems Software
Strong understanding of software testing methodologies and automated testing frameworks
Experience with ServiceNow's Automated Test Framework (ATF)
Knowledge of data mapping and validation techniques
Familiarity with Common Services Data Model (CSDM)
Ability to collaborate with business stakeholders to gather and analyze requirements
Experience with agile development and release processes

Responsibilities

Design, create, and execute automated test scripts using ServiceNow's ATF
Verify the functionality of custom applications, configurations, and updates within the ServiceNow platform
Collaborate with Alcon application owners to model and onboard applications into ServiceNow according to the CSDM
Monitor and report on the status of automated tests
Conduct data mapping and validation tasks to ensure consistent, accurate, and comprehensive data flow
Collaborate with stakeholders to ensure CSDM principles are followed
Identify and implement Continuous Service Improvement (CSI) initiatives
Document system configurations, requirements, testing procedures, and best practices
Recommend improvements to processes, systems, and tools
Provide training and support to end users on ServiceNow functionalities
Follow the established agile development and release process

Skills

ServiceNow

ATF

CSDM

Automated Testing

Data Mapping

Data Validation

Agile

Software Testing

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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