Service Supervisor Full Time at BJ's Wholesale Club

North Brunswick, New Jersey, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Know their business/business acumen with strategic thinking and sound decision-making using business data
Lead through change and model leadership competencies to build credibility and champion business growth
Communicate effectively to provide teams with necessary information for success
Build high-performing teams through collaboration, honest direction, follow-up, and feedback
Deliver results by executing expectations within timeframes using clear expectations and accountability
Teach, coach, and lead team members through club-level training processes
Drive culture of development, strategic thinking, ethical decision-making, and engagement
Ensure safe and positive environment for team members and members
Embrace inclusion and diversity through collaboration and respect
Acknowledge team member success, work as a team to achieve goals, and identify/retain top talent
Guarantee service excellence and set service standards for team members
Provide team support to resolve member concerns
Commit to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Lead teams to deliver GOLD club standards daily (Grand opening look, stocked items, promotional plans, accurate signage, clean and organized)
Acquire deep knowledge of key metrics and reporting for club and department performance
Drive performance and profitability using reporting to identify trends and opportunities