Service Repair Technician at Johnson & Johnson

Santa Clara, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

MedTech, Healthcare, Medical DevicesIndustries

Requirements

Minimum of an associate’s degree in Mechanical, Electrical or Industrial Engineering or equivalent combination of experience and education
Minimum of 2-4 years medical device or capital equipment manufacturing or repair experience
Minimum of 1-2 years robotic arms manufacturing experience
Ability to read mechanical drawings and wiring schematics
Ability to work with and configure computer hardware and software
Understand and apply GMP and GDP principles
Sound analytical reasoning and problem-solving skills
Innovative, independent, driven and results oriented
Methodical and comprehensive, yet flexible and able to easily adjust to evolving requirements and navigate in a fast-paced environment

Responsibilities

Perform test and repair of Ottava Robotic Arms at the subsystem, interface, and full arm levels
Assist with documenting test plans, results, conclusions, and traceability with product requirements and design specifications
Analyze test failures, troubleshoot, identify root cause of failures, and verify corrective actions
Establish customer satisfaction through excellence in repair and support of customer products
Support the Quality System and Quality Policy by following procedures/work instructions and crafting records to meet the requirements of the Quality Management System
Maintain inventory, tools, certified test equipment, and items related to the Service Repair Depot
Provide assistance with failure analysis of RMAs and accurately documents findings
Follow all applicable work instructions, set-up and operate machines/equipment/fixtures to perform repair and testing processes
Provide detailed symptom descriptions for failures uncovered during functional test and calibration to assist in component-level troubleshooting
Conduct sophisticated quality inspection of own or other’s work to ensure workmanship standards are met
Apply Good Manufacturing Practices (GMP) and Good Documentation Practice (GDP) principles to assembly, test records and related documentation
Identify and raise nonconforming products and support root cause investigation alongside manufacturing engineering
Train and mentor new team members in Arm/Tool Driver Repairs and testing methods

Skills

Robotics Service

Repair

Test Plans

Troubleshooting

Quality Standards

RMA Processing

Root Cause Analysis

Robotic Arms

Tool Drivers

Ottava Platforms

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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